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Description of problem: Cannot print in color Version-Release number of selected component (if applicable): rpm -qi system-config-printer Version: 1.3.7 Release 1.fc16 rpm -qi hplip-libs Version 3.11.10 Release 2.fc16 rpm -qi hplip-common Version 3.11.10 Release 2.fc16 How reproducible: Always Steps to Reproduce: 1. Plug in HP PSC 1610 printer 2. Let system configure 3. Find color graphic 4. Print Actual results: Comes out in black and white Expected results: Print in color Additional info: No color tab in printer dialog after reboot. Was blank before reboot.
Also, oddly enough the "Print Test Page" option is grayed out and unclickable.
From an update to my bug 745632, I deleted the queue, disconnected the pritner and reconnected the printer. The correct driver was loaded this time instead of what was being seen as a result of https://bugzilla.redhat.com/show_bug.cgi?id=742989 The printer now shows the color option when printing, but I'm not seeing color output. Troubleshooting to see if it's hardware.
Let me know what you discover about whether the hardware is working correctly.
Created a fresh Fedora 16 Beta Live USB and fully updated via YUM. Color option now shows when printing. Going to check persistance.
Yep, still shows after unplug and reboot. The only difference I see is that hplip isn't installed. Should I try removing the printer, installing HPLIP, and see if it occurs again? Otherwise, working as expected out of the box.
Yes please. The printer should work correctly regardless of which drivers are installed at the time the printer is connected (i.e. the 'best' driver should be installed and configured).