Bug 745616 - HP PSC 1610 - Cannot print in color
Summary: HP PSC 1610 - Cannot print in color
Keywords:
Status: CLOSED WORKSFORME
Alias: None
Product: Fedora
Classification: Fedora
Component: system-config-printer
Version: 16
Hardware: i686
OS: Linux
unspecified
unspecified
Target Milestone: ---
Assignee: Tim Waugh
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-10-12 20:35 UTC by Cybertimber2011
Modified: 2011-11-14 17:17 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2011-11-14 17:17:47 UTC
Type: ---


Attachments (Terms of Use)

Description Cybertimber2011 2011-10-12 20:35:04 UTC
Description of problem:
Cannot print in color


Version-Release number of selected component (if applicable):
rpm -qi system-config-printer
Version: 1.3.7
Release 1.fc16

rpm -qi hplip-libs
Version 3.11.10
Release 2.fc16

rpm -qi hplip-common
Version 3.11.10
Release 2.fc16

How reproducible:
Always

Steps to Reproduce:
1. Plug in HP PSC 1610 printer
2. Let system configure
3. Find color graphic
4. Print
  
Actual results:
Comes out in black and white

Expected results:
Print in color

Additional info:
No color tab in printer dialog after reboot. Was blank before reboot.

Comment 1 Cybertimber2011 2011-10-12 21:32:43 UTC
Also, oddly enough the "Print Test Page" option is grayed out and unclickable.

Comment 2 Cybertimber2011 2011-10-14 11:36:08 UTC
From an update to my bug 745632, I deleted the queue, disconnected the pritner and reconnected the printer. The correct driver was loaded this time instead of what was being seen as a result of https://bugzilla.redhat.com/show_bug.cgi?id=742989

The printer now shows the color option when printing, but I'm not seeing color output. Troubleshooting to see if it's hardware.

Comment 3 Tim Waugh 2011-10-31 11:24:06 UTC
Let me know what you discover about whether the hardware is working correctly.

Comment 4 Cybertimber2011 2011-10-31 14:10:58 UTC
Created a fresh Fedora 16 Beta Live USB and fully updated via YUM.
Color option now shows when printing. Going to check persistance.

Comment 5 Cybertimber2011 2011-10-31 14:20:27 UTC
Yep, still shows after unplug and reboot. The only difference I see is that hplip isn't installed.
Should I try removing the printer, installing HPLIP, and see if it occurs again?

Otherwise, working as expected out of the box.

Comment 6 Tim Waugh 2011-10-31 15:00:57 UTC
Yes please.  The printer should work correctly regardless of which drivers are installed at the time the printer is connected (i.e. the 'best' driver should be installed and configured).


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