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DescriptionMatthew Mosesohn
2011-10-17 18:22:57 UTC
Created attachment 528620[details]
example of broken screenshot
+++ This bug was initially created as a clone of Bug #673506 +++
Created attachment 475806[details]
broken screenshot
Description of problem:
When doing a screenshot with 'gnome-screenshot -i' and either 'grab the current window' or 'select area to grab', the result always have the upper part of the image black.
Version-Release number of selected component (if applicable):
How reproducible:
every time
Steps to Reproduce:
1. gnome-screenshot -i
2. choose 'Select Area to grab'
3. grab an area
Actual results:
The upper part of the picture is black, see attachment
Expected results:
Shouldn't be black
Additional info:
I have a standard Fedora-14 installation, but 2 screens with different resolutions attached. I will attach the output of lsmod ans lspic.
--- Additional comment from mirko.dziadzka on 2011-01-28 08:51:52 EST ---
Created attachment 475808[details]
output of lsmod
--- Additional comment from mirko.dziadzka on 2011-01-28 08:52:22 EST ---
Created attachment 475809[details]
output of lspci
This is intermittent. The issue occurs only a few times per month for some CSB users, but it goes away after rebooting. There is no valuable info in ~/.xsession-errors
Comment 3RHEL Program Management
2011-10-17 18:49:00 UTC
This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated
in the current release, Red Hat is unfortunately unable to
address this request at this time. Red Hat invites you to
ask your support representative to propose this request, if
appropriate and relevant, in the next release of Red Hat
Enterprise Linux. If you would like it considered as an
exception in the current release, please ask your support
representative.
Red Hat Enterprise Linux 6 is in the Production 3 Phase. During the Production 3 Phase, Critical impact Security Advisories (RHSAs) and selected Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available.
The official life cycle policy can be reviewed here:
http://redhat.com/rhel/lifecycle
This issue does not meet the inclusion criteria for the Production 3 Phase and will be marked as CLOSED/WONTFIX. If this remains a critical requirement, please contact Red Hat Customer Support to request a re-evaluation of the issue, citing a clear business justification. Note that a strong business justification will be required for re-evaluation. Red Hat Customer Support can be contacted via the Red Hat Customer Portal at the following URL:
https://access.redhat.com/