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Description of problem: When registering via an activation key against Katello, the package profile upload after the registration fails. It's caused by a missing consumer certificate in headers of the package profile upload call. Version-Release number of selected component (if applicable): subscription-manager-0.98.2-1.el6.x86_64 katello-0.1.104-1.git.57.dab58b8 candlepin-0.4.25-1.el6.noarch pulp-0.0.237-5.el6.noarch Steps to Reproduce: 1. prepare an org/provider/product/repo in Katello 2. create an env and promote the product to there 3. create a new activation key, assign the subscription for the product to that activation key 4. using RHSM: subscription-manager register --activationkey=ak1 --org=org1 --force Actual results: The system registers successfully and then raises an error: Error updating system data, see /var/log/rhsm/rhsm.log for more details. Expected results: The system registers without any error. Additional info: There's already a proposed patch on the candlepin-patches mailing list.
relevant part of /var/log/rhsm/rhsm.log 2011-11-15 17:23:29,331 [INFO] @connection.py:353 - Using certificate authentication: key = /etc/pki/consumer/key.pem, cert = /etc/pki/consumer/cert.pem, ca = /etc/rhsm/ca/, insecure = False 2011-11-15 17:23:29,331 [INFO] @connection.py:364 - Connection Built: host: dhcp-26-118.brq.redhat.com, port: 3000, handler: /api 2011-11-15 17:23:29,442 [DEBUG] @connection.py:188 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2011-11-15 17:23:29,454 [DEBUG] @connection.py:171 - Loading CA certificate: '/etc/rhsm/ca/candlepin-local.pem' 2011-11-15 17:23:29,467 [DEBUG] @connection.py:171 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2011-11-15 17:23:29,468 [DEBUG] @connection.py:171 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2011-11-15 17:23:29,469 [DEBUG] @connection.py:171 - Loading CA certificate: '/etc/rhsm/ca/candlepin-ca.pem' 2011-11-15 17:23:29,470 [DEBUG] @connection.py:209 - Making request: DELETE /api/consumers/9f6cd3ec-4898-4a4a-854d-f09809cd3f2a 2011-11-15 17:23:31,952 [DEBUG] @connection.py:221 - Response status: 204 2011-11-15 17:23:31,952 [INFO] @managerlib.py:783 - Successfully un-registered. 2011-11-15 17:23:31,953 [INFO] @cache.py:106 - Deleting cache: /var/lib/rhsm/facts/facts.json 2011-11-15 17:23:32,019 [INFO] @cache.py:106 - Deleting cache: /var/lib/rhsm/cache/installed_products.json 2011-11-15 17:23:32,022 [INFO] @managercli.py:575 - --force specified, un-registered old consumer: 9f6cd3ec-4898-4a4a-854d-f09809cd3f2a 2011-11-15 17:23:32,023 [INFO] @connection.py:360 - Using no auth 2011-11-15 17:23:32,023 [INFO] @connection.py:364 - Connection Built: host: dhcp-26-118.brq.redhat.com, port: 3000, handler: /api 2011-11-15 17:23:32,289 [DEBUG] @cert_sorter.py:91 - Sorting product and entitlement cert status for: 2011-11-15 16:23:32.289609+00:00 2011-11-15 17:23:32,290 [DEBUG] @cert_sorter.py:178 - Installed product IDs: [] 2011-11-15 17:23:32,290 [DEBUG] @cert_sorter.py:221 - Scanning stacked entitlements. 2011-11-15 17:23:32,290 [DEBUG] @cert_sorter.py:249 - Checking stack compliance: 2011-11-15 17:23:32,290 [DEBUG] @cert_sorter.py:95 - valid entitled products: [] 2011-11-15 17:23:32,290 [DEBUG] @cert_sorter.py:96 - expired entitled products: [] 2011-11-15 17:23:32,290 [DEBUG] @cert_sorter.py:97 - partially entitled products: [] 2011-11-15 17:23:32,290 [DEBUG] @cert_sorter.py:98 - unentitled products: [] 2011-11-15 17:23:32,291 [DEBUG] @cert_sorter.py:99 - future products: [] 2011-11-15 17:23:32,291 [DEBUG] @connection.py:188 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2011-11-15 17:23:32,291 [DEBUG] @connection.py:171 - Loading CA certificate: '/etc/rhsm/ca/candlepin-local.pem' 2011-11-15 17:23:32,292 [DEBUG] @connection.py:171 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2011-11-15 17:23:32,292 [DEBUG] @connection.py:171 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2011-11-15 17:23:32,292 [DEBUG] @connection.py:171 - Loading CA certificate: '/etc/rhsm/ca/candlepin-ca.pem' 2011-11-15 17:23:32,293 [DEBUG] @connection.py:209 - Making request: POST /api/consumers?owner=ACME_Corporation&activation_keys=ak1 2011-11-15 17:23:34,721 [DEBUG] @connection.py:221 - Response status: 200 2011-11-15 17:23:34,725 [INFO] @managerlib.py:72 - Consumer created: {'consumer_name': 'dhcp-26-118.brq.redhat.com', 'uuid': '75267967-c185-44bb-9040-4fb59951e81d'} 2011-11-15 17:23:34,728 [DEBUG] @connection.py:188 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2011-11-15 17:23:34,728 [DEBUG] @connection.py:171 - Loading CA certificate: '/etc/rhsm/ca/candlepin-local.pem' 2011-11-15 17:23:34,728 [DEBUG] @connection.py:171 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2011-11-15 17:23:34,729 [DEBUG] @connection.py:171 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2011-11-15 17:23:34,729 [DEBUG] @connection.py:171 - Loading CA certificate: '/etc/rhsm/ca/candlepin-ca.pem' 2011-11-15 17:23:34,729 [DEBUG] @connection.py:209 - Making request: GET /api/ 2011-11-15 17:23:35,236 [DEBUG] @connection.py:221 - Response status: 200 2011-11-15 17:23:35,237 [DEBUG] @connection.py:380 - Server supports the following resources: 2011-11-15 17:23:35,237 [DEBUG] @connection.py:381 - {'templates': '/api/templates/', 'organizations': '/api/organizations/', 'tasks': '/api/tasks/', 'users': '/api/users/', 'consumers': '/api/consumers/', 'changesets': '/api/changesets/', 'providers': '/api/providers/', 'repositories': '/api/repositories/', 'environments': '/api/environments/', 'entitlements': '/api/entitlements/', 'products': '/api/products/', 'systems': '/api/systems/', 'activation_keys': '/api/activation_keys/', 'packages': '/api/packages/', 'distributions': '/api/distributions/', 'errata': '/api/errata/'} 2011-11-15 17:23:35,238 [INFO] @cache.py:154 - Checking current system info against cache: /var/lib/rhsm/packages/packages.json 2011-11-15 17:23:35,238 [INFO] @cache.py:216 - Cache does not exist 2011-11-15 17:23:35,238 [INFO] @cache.py:156 - System data has changed, updating server. 2011-11-15 17:23:35,239 [DEBUG] @profile.py:94 - Loading current RPM profile. 2011-11-15 17:23:35,424 [DEBUG] @connection.py:188 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2011-11-15 17:23:35,425 [DEBUG] @connection.py:171 - Loading CA certificate: '/etc/rhsm/ca/candlepin-local.pem' 2011-11-15 17:23:35,425 [DEBUG] @connection.py:171 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2011-11-15 17:23:35,425 [DEBUG] @connection.py:171 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2011-11-15 17:23:35,425 [DEBUG] @connection.py:171 - Loading CA certificate: '/etc/rhsm/ca/candlepin-ca.pem' 2011-11-15 17:23:35,431 [DEBUG] @connection.py:209 - Making request: PUT /api/consumers/75267967-c185-44bb-9040-4fb59951e81d/packages 2011-11-15 17:23:36,536 [DEBUG] @connection.py:221 - Response status: 401 2011-11-15 17:23:36,536 [ERROR] @connection.py:233 - No JSON object could be decoded: line 1 column 1 (char 1) Traceback (most recent call last): File "/usr/lib/python2.7/site-packages/rhsm/connection.py", line 231, in validateResponse parsed = json.loads(response['content']) File "/usr/lib64/python2.7/site-packages/simplejson/__init__.py", line 385, in loads return _default_decoder.decode(s) File "/usr/lib64/python2.7/site-packages/simplejson/decoder.py", line 402, in decode obj, end = self.raw_decode(s, idx=_w(s, 0).end()) File "/usr/lib64/python2.7/site-packages/simplejson/decoder.py", line 420, in raw_decode raise JSONDecodeError("No JSON object could be decoded", s, idx) JSONDecodeError: No JSON object could be decoded: line 1 column 1 (char 1) 2011-11-15 17:23:36,569 [ERROR] @connection.py:234 - Response: {'content': ' ', 'status': 401} 2011-11-15 17:23:36,569 [ERROR] @cache.py:164 - Error updating system data 2011-11-15 17:23:36,569 [ERROR] @cache.py:165 - Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/cache.py", line 158, in update_check self._update_server(uep, consumer_uuid) File "/usr/share/rhsm/subscription_manager/cache.py", line 224, in _update_server self.current_profile.collect()) File "/usr/lib/python2.7/site-packages/rhsm/connection.py", line 465, in updatePackageProfile ret = self.conn.request_put(method, pkg_dicts) File "/usr/lib/python2.7/site-packages/rhsm/connection.py", line 264, in request_put return self._request("PUT", method, params) File "/usr/lib/python2.7/site-packages/rhsm/connection.py", line 222, in _request self.validateResponse(result) File "/usr/lib/python2.7/site-packages/rhsm/connection.py", line 239, in validateResponse raise NetworkException(response['status']) NetworkException 2011-11-15 17:23:36,581 [ERROR] @managercli.py:65 - exception caught in subscription-manager 2011-11-15 17:23:36,582 [ERROR] @managercli.py:66 - Error updating system data, see /var/log/rhsm/rhsm.log for more details. Traceback (most recent call last): File "/usr/sbin/subscription-manager", line 78, in <module> sys.exit(abs(main() or 0)) File "/usr/sbin/subscription-manager", line 69, in main return managercli.CLI().main() File "/usr/share/rhsm/subscription_manager/managercli.py", line 1391, in main cmd.main() File "/usr/share/rhsm/subscription_manager/managercli.py", line 233, in main self._do_command() File "/usr/share/rhsm/subscription_manager/managercli.py", line 629, in _do_command profile_mgr.update_check(admin_cp, consumer['uuid']) File "/usr/share/rhsm/subscription_manager/cache.py", line 212, in update_check return CacheManager.update_check(self, uep, consumer_uuid) File "/usr/share/rhsm/subscription_manager/cache.py", line 166, in update_check raise Exception(_("Error updating system data, see /var/log/rhsm/rhsm.log " Exception: Error updating system data, see /var/log/rhsm/rhsm.log for more details.
fixed in ccf246a94db5aa2c45ff06e6dbc0066dff6a2cb5.
while my testing i am getting following message [root@dhcp193-163 ~]# subscription-manager register --org ACME_Corporation --env test --activationkey test2 Invalid credentials [root@dhcp193-163 ~]# subscription-manager register --org ACME_Corporation --activationkey test2 Multi-entitlement not supported for pool with id '8ac14945347a4c0701347a5a1baa0009'. [root@dhcp193-163 ~]# rpm -qa | grep subscription subscription-manager-gnome-0.98.8-1.el5 subscription-manager-0.98.8-1.el5 subscription-manager-firstboot-0.98.8-1.el5 Katello Version: 0.1.155-1.el6
[root@dhcp193-29 pki]# subscription-manager register --org ACME_Corporation --activationkey test1 --env test Invalid credentials [root@dhcp193-29 ~]# rpm -qa | grep subscription-manager subscription-manager-migration-0.98.9-1.el5 subscription-manager-gnome-0.98.9-1.el5 subscription-manager-migration-data-1.7-1.el5 subscription-manager-debuginfo-0.98.9-1.el5 subscription-manager-firstboot-0.98.9-1.el5 subscription-manager-0.98.9-1.el5
I tested the scenario with fresh katello installation and everything seems to work.
Moving to VERIFIED based on comment 6. Based on comment 3 and git, this fix first appeared in subscription-manager-0.98.3-1
In comment 6 tested with: subscription-manager-0.98.3-1 katello-0.1.161-1 pulp-0.0.255-1 candlepin-0.5.8-1