Bug 771846 - Error message is dispalyed while subscribing a product on GUI
Summary: Error message is dispalyed while subscribing a product on GUI
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Enterprise Linux 5
Classification: Red Hat
Component: subscription-manager
Version: 5.8
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: 5.9
Assignee: William Poteat
QA Contact: Entitlement Bugs
URL:
Whiteboard:
Depends On:
Blocks: 771748
TreeView+ depends on / blocked
 
Reported: 2012-01-05 08:49 UTC by Shwetha Kallesh
Modified: 2013-01-09 17:46 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2013-01-09 17:46:02 UTC
Target Upstream Version:
mstead: needinfo-


Attachments (Terms of Use)
Error while subscribing the product (104.59 KB, image/png)
2012-01-05 08:49 UTC, Shwetha Kallesh
no flags Details

Description Shwetha Kallesh 2012-01-05 08:49:39 UTC
Created attachment 550849 [details]
Error while subscribing the product

Description of problem:


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1.execute subscription-manager-gui
2.In the AllavailableSubscriptions tab select a stackable product and subscribe
3.
  
Actual results:
Subscription is successful but a dialogue box with an error message is getting displayed

Expected results:
Should successfully subscribe without any error message              

Additional info:

Comment 1 Michael Stead 2012-01-05 14:51:02 UTC
What version of python-rhsm is installed?

Please ensure that a version >= 0.98.9-1 and verify that the issue still exists.

Comment 2 Shwetha Kallesh 2012-01-11 14:07:19 UTC
[root@tiger ~]# rpm -qa | grep python-rhsm
python-rhsm-0.99.1-1.git.3.3c8e59e.el5_7

Comment 3 Shwetha Kallesh 2012-01-11 14:08:27 UTC
[root@tiger ~]# rpm -qa | grep python-rhsm
python-rhsm-0.99.1-1.git.3.3c8e59e.el5_7

Comment 4 Michael Stead 2012-01-11 15:37:32 UTC
Where did that version of python-rhsm come from? Looking at its repository, the latest tag was for 0.98.9-1

Comment 5 Michael Stead 2012-01-11 15:44:35 UTC
Looking into this further, it seems that you have a custom version of python-rhsm that was built as of commit 3c8e59e. This does not contain the required code change.

Update python-rhsm code to the latest and rebuild/install the RPM.

Comment 7 Shwetha Kallesh 2012-06-21 07:20:14 UTC
Marking verified..

[root@dhcp201-196 ~]# rpm -qa | grep subscription-manager
subscription-manager-firstboot-1.0.4-1.git.0.5943ee7.el5
subscription-manager-1.0.4-1.git.0.5943ee7.el5
subscription-manager-migration-data-1.11.1.1-1.git.2.c7fbafe.el5
subscription-manager-gui-1.0.4-1.git.0.5943ee7.el5
subscription-manager-migration-1.0.4-1.git.0.5943ee7.el5

Comment 8 Bryan Kearney 2013-01-09 17:46:02 UTC
Batch change of verified bugs which must have missed making the errata.


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