Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Description of problem:
passwd command seems to work on the screen--no error messages
However, I cannot use the new password to log into the root account
Version-Release number of selected component (if applicable): RHEL 6.2
How reproducible: Not 100% sure. I was told the system was installed with SELinux enforcing, but it is now disabled.
Steps to Reproduce:
1. passwd
2. Enter password twice.
3. Output from command:
Changing password for user root.
New password:
Retype new password:
passwd: all authentication tokens updated successfully.
Actual results: Password is not changed
Expected results: Password should be changed
Additional info: I need to be able to fix this without a reboot, if possible. This is on a running production server. iptables and ip6tables are both stopped. I can get into the account via sudo su -, but need to be able to log in as root.
How would not being able to change the password from the root account not be a bug? I was performing the above while in the root account ( sudo su - ).
I don't understand why this would be support and not a bug.