Bug 787213 - System crash Intel Corporation 82Q963/Q965
Summary: System crash Intel Corporation 82Q963/Q965
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: xorg-x11-drv-intel
Version: 6.2
Hardware: x86_64
OS: Linux
unspecified
low
Target Milestone: rc
: ---
Assignee: Adam Jackson
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On:
Blocks: 842499
TreeView+ depends on / blocked
 
Reported: 2012-02-03 15:09 UTC by Nickolay Bunev
Modified: 2017-12-06 12:00 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-12-06 12:00:49 UTC
Target Upstream Version:


Attachments (Terms of Use)
/var/log/messages (159.11 KB, text/plain)
2012-02-03 15:09 UTC, Nickolay Bunev
no flags Details
Xorg.0.log.with.nomodeset (63.45 KB, application/octet-stream)
2012-02-03 15:10 UTC, Nickolay Bunev
no flags Details
Xorg.0.log.with.drm.04.without.nomodeset (37.03 KB, application/octet-stream)
2012-02-03 15:11 UTC, Nickolay Bunev
no flags Details
dmesg.with.modeset (38.60 KB, application/octet-stream)
2012-02-03 15:12 UTC, Nickolay Bunev
no flags Details
dmesg.without.nomodeset (62.50 KB, application/octet-stream)
2012-02-03 15:12 UTC, Nickolay Bunev
no flags Details

Description Nickolay Bunev 2012-02-03 15:09:49 UTC
Created attachment 559303 [details]
/var/log/messages

Description of problem:

System crashes completely shortly after gdm login. In some cases you can log on, but if you try to resize some app window it crashes again. When the system crash, you have to make a hard reset.

Version-Release number of selected component (if applicable):
xorg-x11-drv-intel-2.16.0-1.el6.x86_64
xorg-x11-drv-vesa-2.3.0-2.el6.x86_64
xorg-x11-server-Xorg-1.10.4-6.el6_2.1.x86_64
kernel-2.6.32-220.4.1.el6.x86_64
dracut-kernel-004-256.el6.noarch

How reproducible:
Always

Steps to Reproduce:
1. Switch on the machine
2. Try to log in
  
Actual results:
System crash

Expected results:
No crash

Additional info:

I have tried the following:
1. Kernel update in favor of BZ#768288 . I saw a comment in the CentOS bug about the same issue which mentions some system crashes. - no success
2. Downgrade to kernel - 2.6.32-131.12.1 - no success
3. There is some ACPI warnings in /var/log/messages - so booting with acpi=off, noapic, etc - no change
4. Initially there was not xorg.conf, so I've created one - with "Xorg -configure". I've tried to boot with vesa, but X server doesn't start at all. There was no change so I removed the xorg.conf
5. There is a bug (BZ#657664) which mentions Q965 and nomodeset, so I decide to give it a try. Booting with nomodeset in grub.conf seems to fix the problem, but according to the Xorg.0.log it is using the vesa driver.

Comment 1 Nickolay Bunev 2012-02-03 15:10:49 UTC
Created attachment 559304 [details]
Xorg.0.log.with.nomodeset

Comment 2 Nickolay Bunev 2012-02-03 15:11:33 UTC
Created attachment 559305 [details]
Xorg.0.log.with.drm.04.without.nomodeset

Comment 3 Nickolay Bunev 2012-02-03 15:12:05 UTC
Created attachment 559306 [details]
dmesg.with.modeset

Comment 4 Nickolay Bunev 2012-02-03 15:12:59 UTC
Created attachment 559307 [details]
dmesg.without.nomodeset

Comment 7 Suzanne Logcher 2012-02-14 23:30:39 UTC
This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated
in the current release, Red Hat is unfortunately unable to
address this request at this time. Red Hat invites you to
ask your support representative to propose this request, if
appropriate and relevant, in the next release of Red Hat
Enterprise Linux. If you would like it considered as an
exception in the current release, please ask your support
representative.

Comment 8 Jan Kurik 2017-12-06 12:00:49 UTC
Red Hat Enterprise Linux 6 is in the Production 3 Phase. During the Production 3 Phase, Critical impact Security Advisories (RHSAs) and selected Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available.

The official life cycle policy can be reviewed here:

http://redhat.com/rhel/lifecycle

This issue does not meet the inclusion criteria for the Production 3 Phase and will be marked as CLOSED/WONTFIX. If this remains a critical requirement, please contact Red Hat Customer Support to request a re-evaluation of the issue, citing a clear business justification. Note that a strong business justification will be required for re-evaluation. Red Hat Customer Support can be contacted via the Red Hat Customer Portal at the following URL:

https://access.redhat.com/


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