Bug 793960 (JBEPP-1031) - PortalRequestHandler ignores Exception and returns blank page.
Summary: PortalRequestHandler ignores Exception and returns blank page.
Keywords:
Status: CLOSED NOTABUG
Alias: JBEPP-1031
Product: JBoss Enterprise Portal Platform 5
Classification: JBoss
Component: Portal
Version: 5.1.0.GA
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: ---
: ---
Assignee: Default User
QA Contact:
URL: http://jira.jboss.org/jira/browse/JBE...
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-07-28 01:56 UTC by Takayuki Konishi
Modified: 2018-12-02 16:49 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2012-01-20 07:22:36 UTC
Type: Bug

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Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker GTNPORTAL-1971 0 Major Resolved PortalRequestHandler ignores Exception and returns blank page. 2013-09-26 10:25:40 UTC
Red Hat Issue Tracker JBEPP-1031 0 Major Closed PortalRequestHandler ignores Exception and returns blank page. 2013-09-26 10:25:40 UTC

Description Takayuki Konishi 2011-07-28 01:56:45 UTC 
Affects: Release Notes
Help Desk Ticket Reference: https://na7.salesforce.com/500A0000007p2DM
Steps to Reproduce: 1. Open /portal with a web browser.
2. Click "login" link (login panel pops up)
3. Shutdown a DB that used as datasource of portal.
4. Input id and password to login panel and click login button
5. Blank page is shown.
Workaround: Workaround Exists
Workaround Description: Set servletfilter to hook the response.
project_key: JBEPP

When org.exoplatform.portal.application.PortalRequestHandler catches Exception, it ignores the exception. As a result, Gatein returns blank page to client.
It should return error message.

137: catch (Exception NonStaleModelEx)
138: {
139: log.error("Error while handling request", NonStaleModelEx);
140: }
Comment 1 Takayuki Konishi 2011-07-28 01:58:09 UTC 
Link: Added: This issue relates to GTNPORTAL-1971
Comment 2 Jared MORGAN 2011-11-16 04:14:14 UTC 
Release Notes Docs Status: Added: Documented as Known Issue
Release Notes Text: Added: The PortalRequestHandler catches an attempt to log onto a portal instance when the portal database is unavailable. Instead of acting on the exception and displaying an error message to the user, a blank page is presented to the user. To work around the issue, set servletFilter to hook the response.
Affects: Added: Release Notes
Forum Reference: Removed: https://na7.salesforce.com/500A0000007p2DM Added: https://na7.salesforce.com/500A0000007p2DM
Comment 3 Takayuki Konishi 2011-12-07 06:06:25 UTC 
Help Desk Ticket Reference: Added: https://na7.salesforce.com/500A0000007p2DM
Forum Reference: Removed: https://na7.salesforce.com/500A0000007p2DM
Comment 4 hfnukal@redhat.com 2012-01-13 11:59:10 UTC 
Labels: Added: EPP_5_2_1_Candidate
Comment 5 Takayuki Konishi 2012-01-20 07:22:35 UTC 
It's not a EPP issue.
This occurred at ecmdemo, so it would be a Site Publisher issue.
Comment 6 Takayuki Konishi 2012-01-20 07:22:36 UTC 
Labels: Removed: EPP_5_2_1_Candidate
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