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Description of problem: One of our users raised the problem that none of the following clients can connect through ssh: - sftp - WinSCP - Putty I also noticed the same issue with macfusion. When diving into WinSCP and Putty (more common on Windows than cmdline openssh), I noticed that it didn't support the same ciphers as openSSH. There is a tool that can be used to generate ssh keys called puttygen. Tried 2 different approaches that also didn't work: - convert the keys generated by openssh - create new keys and post them to the domain (via control panel) Please note that there are 3 users so far, 1 on Mac and 2 on windows whom are having problems. The workaround is to use command line ssh and scp...
The issue with putty may be related to a key format compatibility issue. http://stackoverflow.com/questions/2224066/how-to-convert-ssh-keypairs-generated-using-puttygenwindows-into-key-pairs-use
Nod, this isn't a bug with OpenSSH/OpenShift, it's a bug with putty and some of the other windows based ssh clients. They use a different key format. Nam, can you create an FAQ that links to Rob's URL (or just re-write the FAQ with similar information.