Bug 805087 - Fatal errors in UI are not user-friendly displayed
Summary: Fatal errors in UI are not user-friendly displayed
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: WebUI
Version: 6.0.0
Hardware: Unspecified
OS: Unspecified
unspecified
high vote
Target Milestone: Unspecified
Assignee: Partha Aji
QA Contact: Katello QA List
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2012-03-20 14:49 UTC by Lukas Zapletal
Modified: 2014-09-18 16:42 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2014-03-18 17:39:07 UTC
Target Upstream Version:

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Description Lukas Zapletal 2012-03-20 14:49:56 UTC 
Steps to Reproduce:
1. Create a CFSE instance
2. login
3. service postgresql stop
4. click on something in the UI

katello-0.2.14-1.el6.noarch
katello-cli-0.2.13-1.el6.noarch
katello-agent-1.0.2-1.el6.noarch
pulp-1.0.0-2.el6.noarch
candlepin-0.5.26-1.el6.noarch
subscription-manager-0.96.17-1.el6.x86_64
python-rhsm-0.96.15-1.el6.noarch
yum-3.2.29-22.el6.noarch

  
Actual results:

Plain error page:

PGError

invalid encoding name: UTF8
Rails.root: /usr/share/katello


Expected results:

User-friendly, templated page apologizing for inconvinience and displaying "Database is down" error.

Additional info:

This should be generic (any fatal error should render like this one)
Comment 2 Mike McCune 2012-08-15 22:28:51 UTC 
I've wanted a 'heartbeat' that will throw up a decent error page if services are down:

* candlepin
* pulp
* postgres
* mongo
etc..
Comment 3 Mike McCune 2014-03-18 17:39:07 UTC 
This bug was closed because of a lack of activity.  If you feel this bug should be reconsidered for attention please feel free to re-open the bug with a comment stating why it should be reconsidered.
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