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Description of problem: Autosubscribe from GUI doesn't work at the moment. It reports: Unable to autosubscribe, server does not support service levels Version-Release number of selected component (if applicable): subscription-manager-gnome-0.99.12-1.el6 How reproducible: always
Please re-verify in QA on 06 April.
Candlepin has been moved to QA and STAGE. Please re-test.
When configured to connect to an old candlepin server (as was the case in comment 1), the server should reply as observed in comment 1. In fact, comment 1 is actually a re-verification of bug 803778 The candlepin server deployed in the stage environment was upgraded today to candlepin-0.5.26-1.el6. We can now assert that registering with autosubscribe and a service-level is successful.... [root@jsefler-r63-server ~]# rpm -q subscription-manager subscription-manager-0.99.14-1.el6.x86_64 [root@jsefler-r63-server ~]# subscription-manager config --server.hostname subscription.rhn.stage.redhat.com [root@jsefler-r63-server ~]# subscription-manager service-level --list --username stage_test_12 --password redhat Error: you must register or specify --org. [root@jsefler-r63-server ~]# subscription-manager service-level --list --username stage_test_12 --password redhat --org 6532865 +-------------------------------------------+ Available Service Levels +-------------------------------------------+ PREMIUM [root@jsefler-r63-server ~]# subscription-manager register --username stage_test_12 --password redhat --servicelevel=PREMIUM --autosubscribe The system has been registered with id: 6aa313e5-ef86-4570-b8d4-b1aa2ec437e6 Service level set to: PREMIUM Installed Product Current Status: Product Name: Red Hat Enterprise Linux High Availability (for RHEL Server) Status: Not Subscribed Product Name: Red Hat Enterprise Linux High Performance Networking (for RHEL Server) Status: Not Subscribed Product Name: Red Hat Enterprise Linux Resilient Storage (for RHEL Server) Status: Not Subscribed Product Name: Red Hat Enterprise Linux Server Status: Subscribed Product Name: Red Hat Enterprise Linux Scalable File System (for RHEL Server) Status: Not Subscribed Product Name: Red Hat Enterprise Linux Load Balancer (for RHEL Server) Status: Not Subscribed [root@jsefler-r63-server ~]# subscription-manager list --consumed +-------------------------------------------+ Consumed Product Subscriptions +-------------------------------------------+ Product Name: Red Hat Enterprise Linux Server Contract Number: 2828199 Account Number: 1540170 Serial Number: 413156266640359752 Active: True Quantity Used: 1 Service Level: PREMIUM Service Type : L1-L3 Begins: 01/20/2012 Expires: 01/20/2013 [root@jsefler-r63-server ~]# ^^^ VERIFIED: We can now list and successfully autosubscribe with a servicelevel and be granted an entitlement with the desired servicelevel as demonstrated above from the stage environment (where candlepin-0.5.26-1.el6 is now deployed). Moving to VERIFIED.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2012-0804.html