Red Hat Bugzilla – Bug 810306
Lack of Messaging for Skipping Subscription
Last modified: 2012-06-20 09:08:56 EDT
Description of problem:
I don't think we provide enough context around manual/skipped subscription cases right now. The current button says "Skip automatic subscription selection for this system". I something along the lines of, "I would like to manually subscribe this system (takes place after firstboot)" gives them a better idea of what they're signing up for and how it works. That way if they want to manually subscribe, they know they'll have to do it after.
I'd like to see more messaging in general though, I just ran through firstboot, selected the skip checkbox, and watched the system register me, and then go straight to the user creation portion. We should either show a dialog or include an interstitial screen letting them know that they can manually subscribe after firstboot is complete. These would also be used in the case that auto-subscription fails.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. unregister system
2. # firstboot
3. step through firstboot, check skip subscription, click forward
4. System is registered, and then user is brought to user creation
Nothing telling them that they'll be able to subscribe manually after firstboot is done and they've booted
Something letting them know when/how they can subscribe manually
I was able to get a dialog to show during auto-subscription with the 37060.pem file. That dialog does not tell them to use the All Available Subscriptions tab, once they have launched Subscription Manager though.
Created attachment 575475 [details]
What a "manual config needed" screen in firstboot could look like
Created attachment 575476 [details]
Manual subscription necesssary dialog
The screen in comment 1 is only for firstboot correct?
There are other situations where we currently show a small dialog stating that the user should manually subscribe because of X.
1) Service Level not supported by server.
2) No installed products on system.
3) All installed products are covered by valid subscriptions.
4) Unable to subscribe to any additional products with service level: %s
5) No service levels will cover all installed products.
How do folks feel about reusing the screen in comment 1 for these situations in firstboot instead of the dialog that appears over the Create User screen. We could add a 'message' at the top, and just reiterate the text in comment 1.
There is NOT a lot of extra work involved in doing this. Pretty much adding one line per case. I would suggest we do it for 6.3.
I will also attach a screen shot.
Created attachment 576559 [details]
Reusable screen for firstboot "Manual Configuration Required"
(In reply to comment #9)
> There are other situations where we currently show a small dialog stating that
> the user should manually subscribe because of X.
> 1) Service Level not supported by server.
> 2) No installed products on system.
> 3) All installed products are covered by valid subscriptions.
> 4) Unable to subscribe to any additional products with service level: %s
> 5) No service levels will cover all installed products.
> How do folks feel about reusing the screen in comment 1 for these situations in
> firstboot instead of the dialog that appears over the Create User screen. We
> could add a 'message' at the top, and just reiterate the text in comment 1.
> There is NOT a lot of extra work involved in doing this. Pretty much adding one
> line per case. I would suggest we do it for 6.3.
> I will also attach a screen shot.
I think that's a nicer way of handling it.
Might just be compression affecting the screenshot, but it looks like the "All Available Subscriptions" isn't consistently bolded in your screenshot. All looks like it's regular.
In the future I'd like to have more messaging around which products could be satisfied/which can't/at what SLA, so users have a better idea what's getting in the way and what to look for when they're manually subscribing. I imagine that's not trivial though and will probably have to wait so we can revisit later.
Available in subscription-manager-0.99.14-1+, subscription-manager-1.0.0-1+
NOTE: We did not have time to address the wording of the 'skip' checkbox on the
registration page. A new bug has been created to address this issue in 5.9.
Created attachment 577090 [details]
[root@dhcp201-196 ~]# rpm -qa | grep subscription-manager
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.