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Bug 812323

Summary: missing telepathy is causing errors in gnome-shell
Product: Red Hat Enterprise Linux 7 Reporter: Vladimir Benes <vbenes>
Component: gnome-shellAssignee: Florian Müllner <fmuellner>
Status: CLOSED CURRENTRELEASE QA Contact: Desktop QE <desktop-qa-list>
Severity: low Docs Contact:
Priority: low    
Version: 7.0CC: mboisver, mclasen, pvine, rstrode
Target Milestone: beta   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-06-13 10:18:32 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Vladimir Benes 2012-04-13 11:41:00 UTC
Description of problem:
When running beaker tests I can see this error:
      JS LOG: GNOME Shell started at Thu Apr 12 2012 13:40:50 GMT-0400 (EDT)
    JS ERROR: !!!   Exception was: Error: Error invoking TelepathyGLib.prepare_finish: The name org.freedesktop.Telepathy.AccountManager was not provided by any .service files
    JS ERROR: !!!     lineNumber = '0'
    JS ERROR: !!!     fileName = '"gjs_throw"'
    JS ERROR: !!!     stack = '"("Error invoking TelepathyGLib.prepare_finish: The name org.freedesktop.Telepathy.AccountManager was not provided by any .service files")@gjs_throw:0
([object _private_TelepathyGLib_AccountManager],[object _private_Gio_SimpleAsyncResult])@/usr/share/gnome-shell/js/ui/telepathyClient.js:371
"'
    JS ERROR: !!!     message = '"Error invoking TelepathyGLib.prepare_finish: The name org.freedesktop.Telepathy.AccountManager was not provided by any .service files"'

Version-Release number of selected component (if applicable):
gnome-shell-3.2.1-2.el7.x86_64

How reproducible:
100%

Steps to Reproduce:
1. clone this job:
 https://beaker.engineering.redhat.com/jobs/clone?job_id=216928
  
Actual results:
errors in log

Expected results:
no errors

Additional info:

Comment 1 Matthias Clasen 2012-10-13 01:31:51 UTC
gnome-shell is still working though, right ?
At least it does now, for me.
The error message is accurate in so far as it correctly describes that org.freedesktop.Telepathy.AccountsManager is not available.

Comment 5 Michael Boisvert 2014-01-23 19:19:18 UTC
I just started the job on Snap4, I'll post results.

Comment 6 Michael Boisvert 2014-01-27 20:24:01 UTC
With a clean install of RHEL7.0, I restarted gnome-shell within a terminal. The telepathy errors are no longer present.

Verified.

Comment 7 Ludek Smid 2014-06-13 10:18:32 UTC
This request was resolved in Red Hat Enterprise Linux 7.0.

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