Red Hat Bugzilla – Bug 814971
USB printer detected but installation fails
Last modified: 2013-08-01 07:41:14 EDT
Description of problem:
I plugged in a USB printer to a clean install of F17 beta. A message popped up from the printer applet saying 'Configuring new printer'. After a little while I tried printing something in Firefox and no printers were listed, similarly no printers are shown in the printer configuration
Version-Release number of selected component (if applicable):
Fedora-17-Beta-i686-Live-KDE.iso, installed to HD & yum update
Have not tried
Steps to Reproduce:
1. Plugged in HP CP2025DN printer via USB
2. Tried to print in Firefox
3. Opened printed config in system settings
Message saying printer was being installed but does not show up afterwards
Printer available in firefox etc
Apr 21 19:18:26 eee kernel: [ 267.747126] usb 1-2: new high-speed USB device number 4 using ehci_hcd
Apr 21 19:18:26 eee kernel: [ 267.862067] usb 1-2: New USB device found, idVendor=03f0, idProduct=5417
Apr 21 19:18:26 eee kernel: [ 267.862085] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Apr 21 19:18:26 eee kernel: [ 267.862099] usb 1-2: Product: HP Color LaserJet CP2025dn
Apr 21 19:18:26 eee kernel: [ 267.862110] usb 1-2: Manufacturer: Hewlett-Packard
Apr 21 19:18:26 eee kernel: [ 267.862120] usb 1-2: SerialNumber: 00CNFSC0xxxx
Apr 21 19:18:26 eee mtp-probe: checking bus 1, device 4: "/sys/devices/pci0000:00/0000:00:1d.7/usb1/1-2"
Apr 21 19:18:26 eee mtp-probe: bus: 1, device: 4 was not an MTP device
Apr 21 19:18:26 eee kernel: [ 267.914561] usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x03F0 pid 0x5417
Apr 21 19:18:26 eee kernel: [ 267.914640] usbcore: registered new interface driver usblp
I noticed this traceback in the .xsession-errors:
Caught non-fatal exception. Traceback:
File "/usr/share/kde4/apps/system-config-printer-kde/system-config-printer-kde.py", line 733, in setDataButtonState
printable = (self.ppd != None and
AttributeError: 'GUI' object has no attribute 'ppd'
Traceback (most recent call last):
File "/usr/share/kde4/apps/system-config-printer-kde/system-config-printer-kde.py", line 436, in on_tvMainList_cursor_changed
File "/usr/share/kde4/apps/system-config-printer-kde/system-config-printer-kde.py", line 1785, in fillServerTab
self.server_settings = self.cups.adminGetServerSettings()
File "/usr/share/kde4/apps/system-config-printer-kde/authconn.py", line 218, in <lambda>
return lambda *args, **kwds: self._authloop (fname, fn, *args, **kwds)
File "/usr/share/kde4/apps/system-config-printer-kde/authconn.py", line 226, in _authloop
if self._perform_authentication () == 0:
File "/usr/share/kde4/apps/system-config-printer-kde/authconn.py", line 405, in _perform_authentication
File "/usr/share/kde4/apps/system-config-printer-kde/authconn.py", line 462, in _perform_authentication_with_dialog
d = AuthDialog (parent=self._parent)
NameError: global name 'AuthDialog' is not defined
Originally I didn't have hplip installed. Once I installed this and plugged the printer in again then it worked OK (with the popup message '... is ready for printing').
Please attach an output from the following command when the printer is on:
su -c "lpinfo -l -v"
Created attachment 579659 [details]
output from lpinfo
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