Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Description of problem:
After installing RHEL 6.2 32-bit to our server IBM System x via NFS, we can't boot from hard disk in UEFI. We select option "Boot from file" in UEFI, and don't find the *.efi bootable file. I find that in RHEL 6.2 64-bit ISO image, there is a EFI directory and the bootable file BOOTX64.efi locate in EFI/BOOT/. But in RHEL 6.2 32-bit ISO image, the EFI directory doesn't exist. Is this means that RHEl 6.2 32-bit doesn't support UEFI mode? How we can boot from hard disk after installing RHEl 6.2 32-bit?

Version-Release number of selected component (if applicable):
Anaconda for RHEL 6.2 32-bit

How reproducible:
Always


Steps to Reproduce:
1. Install RHEL 6.2 32-bit to the machine with UEFI firmware
2. Try to boot into hard disk from UEFI
  
Actual results:
We can't boot into hard disk, and in the "Boot from file" option, the efi bootable file can't be found.

Expected results:
We can boot into hard disk, and in the "Boot from file" option, the efi bootable file can be found.

Additional info:

Hi, anaconda team,
Can you give us some comments for this issue? We need to fix this issue as soon as possible.

While Red Hat welcomes bug reports on Red Hat products here in our public
bugzilla database, please keep in mind that bugzilla is not a support tool or
means of accessing support.  If you would like technical support please visit
our support portal at access.redhat.com or call us for information on
subscription offerings to suit your needs.

(In reply to comment #3)
> While Red Hat welcomes bug reports on Red Hat products here in our public
> bugzilla database, please keep in mind that bugzilla is not a support tool or
> means of accessing support.  If you would like technical support please visit
> our support portal at access.redhat.com or call us for information on
> subscription offerings to suit your needs.

As you said, it is not a bug. Just RHEL 6.2 32-bit doesn't support UEFI mode, right?

Correct.