Bug 81639 - Request: IRC service for RHN subscribers
Request: IRC service for RHN subscribers
Status: CLOSED NOTABUG
Product: Red Hat Satellite 5
Classification: Red Hat
Component: Other (Show other bugs)
unspecified
All Linux
medium Severity medium
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Assigned To: Cristian Gafton
Fanny Augustin
: FutureFeature
Depends On:
Blocks:
  Show dependency treegraph
 
Reported: 2003-01-11 18:33 EST by sysadmin
Modified: 2007-10-23 22:21 EDT (History)
8 users (show)

See Also:
Fixed In Version:
Doc Type: Enhancement
Doc Text:
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Clone Of:
Environment:
Last Closed: 2003-01-15 16:19:28 EST
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CRM:
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oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


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Description sysadmin 2003-01-11 18:33:59 EST
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.2b) Gecko/20021024

Description of problem:
I'd like to suggest a password-protected IRC service for RHN subscribers with
Red Hat employees available to answer questions.

The banter and occasional cat-and-mouse games on the public #redhat channel are
OK if I'm at home enjoying a beer, but it's a waste of my time if I'm on the job
trying to get something done.  (I realize that most people on that channel are
not RH employees, and the ones that are, are there on their own time - I'm not
complaining about that).

Not asking for any guarantees of any kind, but just a place to go to get
straight answers (or straight non-answers for that matter) regarding Red Hat
products.  Even volunteer-only participation by RH employees would be fine with
me, just with a "be professional" requirement.



Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
n/a

Actual Results:  n/a

Expected Results:  n/a

Additional info:
Comment 1 Cristian Gafton 2003-01-15 16:19:28 EST
Unfortunately our current developer resources would not allow us to make any
sort of commitment to any type of IRC channel. Mailing lists and feedbacks are
far more effective for us - they allow us to batch the answering sessions as
well as provide better tracking of exchanges with the customers, which is very
valuable when we're assisting with a non-obvious problem.

Please reference https://rhn.redhat.com/help/contact.pxt for various ways of
contacting us.

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