Bug 819557 - forum comments are accepted but ack page return times out.
Summary: forum comments are accepted but ack page return times out.
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: OKD
Classification: Red Hat
Component: Website
Version: 2.x
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: ---
: ---
Assignee: Clayton Coleman
QA Contact: libra bugs
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2012-05-07 14:21 UTC by Mark Lamourine
Modified: 2015-05-15 01:09 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Enhancement
Doc Text:
Clone Of:
Environment:
Last Closed: 2012-05-14 17:22:20 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Mark Lamourine 2012-05-07 14:21:38 UTC
Description of problem:

When submitting a comment to a forum thread, after hitting the "save" button, the server does not return a response page within the browser timeout period.

Tested with both Google Chrome and Firefox, both from inside the RH office network.


Version-Release number of selected component (if applicable):


How reproducible:

100%

Steps to Reproduce:
1.Add a comment to the thread below:

https://openshift.redhat.com/community/forums/openshift/build-your-own-paas-dynamic-dns-configuration

2.Submit using the "save" button.

3. Wait for response timeout.
  
Actual results:

Page reply times out in browser


Expected results:

Return to forum thread page with new comment in line and ack of acceptance of the new comment.


Additional info:

A user also reported getting emails from this thread without having ever subscribed or commented and attempts to follow the "unsubscribe" link lead to 'access denied"

Comment 1 Clayton Coleman 2012-05-08 16:54:51 UTC
Looks like this is caused by a huge notification queue.  Anderson is investigating the perf tuning for the mysql db (which is in stock state which is not up to running the community) and I am investigating turning of immediate sending (which should speed it back up again).

Comment 2 Clayton Coleman 2012-05-09 05:04:00 UTC
This will be fixed via configuration on drupal instances in stage and production.

Comment 3 Clayton Coleman 2012-05-09 20:31:50 UTC
Anderson is pushing config to production.  I'm testing staged email notifications, but we won't attempt to shift to it until monday.

Comment 4 Clayton Coleman 2012-05-10 15:48:29 UTC
We've fixed the performance DB issue that was causing timeouts.

Comment 5 Yujie Zhang 2012-05-11 08:42:53 UTC
Verify this bug on stage, the time out problem has been fixed now.


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