Red Hat Bugzilla – Bug 819557
forum comments are accepted but ack page return times out.
Last modified: 2015-05-14 21:09:37 EDT
Description of problem:
When submitting a comment to a forum thread, after hitting the "save" button, the server does not return a response page within the browser timeout period.
Tested with both Google Chrome and Firefox, both from inside the RH office network.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1.Add a comment to the thread below:
2.Submit using the "save" button.
3. Wait for response timeout.
Page reply times out in browser
Return to forum thread page with new comment in line and ack of acceptance of the new comment.
A user also reported getting emails from this thread without having ever subscribed or commented and attempts to follow the "unsubscribe" link lead to 'access denied"
Looks like this is caused by a huge notification queue. Anderson is investigating the perf tuning for the mysql db (which is in stock state which is not up to running the community) and I am investigating turning of immediate sending (which should speed it back up again).
This will be fixed via configuration on drupal instances in stage and production.
Anderson is pushing config to production. I'm testing staged email notifications, but we won't attempt to shift to it until monday.
We've fixed the performance DB issue that was causing timeouts.
Verify this bug on stage, the time out problem has been fixed now.