Bug 834301 - unable to update red hat linux using up2date
unable to update red hat linux using up2date
Status: CLOSED NOTABUG
Product: Red Hat Enterprise Linux 4
Classification: Red Hat
Component: up2date (Show other bugs)
4.4
x86_64 Linux
unspecified Severity medium
: rc
: ---
Assigned To: Miroslav Suchý
Red Hat Satellite QA List
:
Depends On:
Blocks:
  Show dependency treegraph
 
Reported: 2012-06-21 09:20 EDT by abhishek
Modified: 2012-06-21 11:02 EDT (History)
0 users

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Fixed In Version:
Doc Type: Bug Fix
Doc Text:
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Clone Of:
Environment:
Last Closed: 2012-06-21 11:02:53 EDT
Type: Bug
Regression: ---
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oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


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Description abhishek 2012-06-21 09:20:02 EDT
Description of problem:

[Thu Jun 21 17:48:46 2012] up2date A socket error occurred: timed out, attempt #1
[Thu Jun 21 17:48:52 2012] up2date A socket error occurred: timed out, attempt #2
[Thu Jun 21 17:48:58 2012] up2date A socket error occurred: timed out, attempt #3
[Thu Jun 21 17:49:04 2012] up2date A socket error occurred: timed out, attempt #4
[Thu Jun 21 17:49:10 2012] up2date A socket error occurred: timed out, attempt #5
[Thu Jun 21 17:49:10 2012] up2date timed out
[Thu Jun 21 17:49:10 2012] up2date   File "/usr/share/rhn/up2date_client/gui.py", line 442, in onLoginPageNext
    ret = self.loginPageApply()
   File "/usr/share/rhn/up2date_client/rhnregGui.py", line 153, in loginPageApply
    self.getCaps()
   File "/usr/share/rhn/up2date_client/rhnregGui.py", line 95, in getCaps
    caps = rhnreg.getCaps()
   File "/usr/share/rhn/up2date_client/rhnreg.py", line 216, in getCaps
    rpcServer.doCall(s.registration.welcome_message)
   File "/usr/share/rhn/up2date_client/rpcServer.py", line 328, in doCall
    raise up2dateErrors.CommunicationError(e.args[0])

Version-Release number of selected component (if applicable):
up2date version 4.4.50-4

How reproducible:


Steps to Reproduce:
1. Go to Terminal
2. Enter command up2date
3. redhat update agent window will open
4. enter login id and password, enable proxy and click forward
  
Actual results:
Invalid Login

Expected results:
Login and update linux

Additional info:
Comment 1 Miroslav Suchý 2012-06-21 11:02:53 EDT
Thank you for taking the time to enter a bug report with us. We appreciate the feedback and look to use reports such as this to guide our efforts at improving our products. That being said, this bug tracking system is not a mechanism for requesting support, and we are not able to  guarantee the timeliness or suitability of a resolution. 

If this issue is critical or in any way time sensitive, please raise a ticket through your regular Red Hat support channels to make certain  it receives the proper attention and prioritization to assure a timely resolution.  

For information on how to contact the Red Hat production support team, please visit:
https://www.redhat.com/support/process/production/#howto

I believe that this is just network issue, therefore closing.

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