Red Hat Bugzilla – Bug 842105
Thunderbird does not handle .docx attached documents.
Last modified: 2012-07-25 02:13:46 EDT
Description of problem:
Opening an attached document of type .docx produces an error box with the text:
"/tmp/document.docx could not be opened, because the associated helper application does not exist. Change the association in your preferences."
where "document.docx" is any .docx document. However, it can be saved and subsequently opened by LibreOffice Writer.
Version-Release number of selected component (if applicable):
[erik@epohost ~]$ rpm -qa|grep thunderbird
How reproducible: Allways
Steps to Reproduce:
1. Receive a mail with attached .docx file
2. Double click on attachment
Actual results: Error box with text as detailed above.
Expected results: Document opened with LibreOffice Writer
Additional info: "Thunderbirds Preferences -> Attachments -> Incomming" has a content type of "Microsoft Word Document" with action "Use LibreOffice Writer (default)". Setting the cursor over this content type displays the text:
"Microsoft Word Document (application/vnd.openxmlformats-officedocument.wordprocessingml.document: .docx)"
and there is no way to edit this content type or to add a new.
I cannot reproduce on F17, could you try command:
to check if file opens in libreoffice?
It also might be related to content of: ~/.local/share/applications where user installed app launchers are. You may check content of these directory to see if there is some file related to mime type application/vnd.openxmlformats-officedocument.wordprocessingml.document or some libreoffice launcher.
(In reply to comment #1)
> I cannot reproduce on F17, could you try command:
> xdg-open file.docx
> to check if file opens in libreoffice?
Yes, file.docx opens in libreoffice.
> It also might be related to content of: ~/.local/share/applications where
> user installed app launchers are. You may check content of these directory
> to see if there is some file related to mime type
> application/vnd.openxmlformats-officedocument.wordprocessingml.document or
> some libreoffice launcher.
There is no mention of this mime type in ~/.local/share/applications, however the mime type is repetedly mentioned in the file ~/.local/share/recently-used.xbel
Just tried again to view the attached docx file and - surprise surprise - now it worked! I don't think I've installed or updated anything since Sunday, so it's a mystery that it worked. Maybe it's a Sunday problem :-)
You may close this issue, I can reopen it if it turns up again.
Okay, feel free to reopen if reoccurs.