Description of problem: Several variations of our automated subscription-manager proxy tests are failing with this error. Below is one variation... Version-Release number of selected component (if applicable): [root@jsefler-rhel59 ~]# subscription-manager version remote entitlement server: 0.7.6-1 remote entitlement server type: subscription management service subscription-manager: 1.0.13-1.git.18.ceba598.el5 python-rhsm: 1.0.5-1.git.1.1ce0910.el5 How reproducible: Steps to Reproduce: [root@jsefler-rhel59 ~]# subscription-manager identity --proxy=auto-services.usersys.redhat.com:31280000000 Error while checking server version: (111, 'Connection refused') Network error, unable to connect to server. Please see /var/log/rhsm/rhsm.log for more information. Actual results: Error while checking server version: (111, 'Connection refused') Network error, unable to connect to server. Please see /var/log/rhsm/rhsm.log for more information. Expected results: Network error, unable to connect to server. Please see /var/log/rhsm/rhsm.log for more information. Additional info: [root@jsefler-rhel59 ~]# tail -f /var/log/rhsm/rhsm.log 2012-08-14 16:51:35,984 [DEBUG] @profile.py:95 - Loading current RPM profile. 2012-08-14 16:51:36,191 [DEBUG] @managercli.py:250 - Client Versions: {'subscription manager': '1.0.13-1.git.18.ceba598.el5', 'python-rhsm': '1.0.5-1.git.1.1ce0910.el5'} 2012-08-14 16:51:36,192 [INFO] @connection.py:498 - Using certificate authentication: key = /etc/pki/consumer/key.pem, cert = /etc/pki/consumer/cert.pem, ca = /etc/rhsm/ca/, insecure = False 2012-08-14 16:51:36,192 [INFO] @connection.py:511 - Connection Built: host: jsefler-f14-candlepin.usersys.redhat.com, port: 8443, handler: /candlepin 2012-08-14 16:51:36,194 [DEBUG] @connection.py:323 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2012-08-14 16:51:36,194 [DEBUG] @connection.py:305 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2012-08-14 16:51:36,194 [DEBUG] @connection.py:305 - Loading CA certificate: '/etc/rhsm/ca/jsefler-f14-candlepin.pem' 2012-08-14 16:51:36,195 [DEBUG] @connection.py:305 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2012-08-14 16:51:36,195 [DEBUG] @connection.py:329 - Using proxy: auto-services.usersys.redhat.com:31280000000 2012-08-14 16:51:36,195 [DEBUG] @connection.py:344 - Making request: GET https://jsefler-f14-candlepin.usersys.redhat.com:8443/candlepin/ 2012-08-14 16:51:36,268 [ERROR] @utils.py:316 - (111, 'Connection refused') Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/utils.py", line 305, in get_server_versions if cp.supports_resource("status"): File "/usr/lib64/python2.4/site-packages/rhsm/connection.py", line 538, in supports_resource self._load_supported_resources() File "/usr/lib64/python2.4/site-packages/rhsm/connection.py", line 525, in _load_supported_resources resources_list = self.conn.request_get("/") File "/usr/lib64/python2.4/site-packages/rhsm/connection.py", line 400, in request_get return self._request("GET", method) File "/usr/lib64/python2.4/site-packages/rhsm/connection.py", line 350, in _request conn.request(request_type, handler, body=body, headers=headers) File "/usr/lib64/python2.4/httplib.py", line 810, in request self._send_request(method, url, body, headers) File "/usr/lib64/python2.4/httplib.py", line 833, in _send_request self.endheaders() File "/usr/lib64/python2.4/site-packages/rhsm/connection.py", line 139, in endheaders httpslib.HTTPSConnection.endheaders(self) File "/usr/lib64/python2.4/httplib.py", line 804, in endheaders self._send_output() File "/usr/lib64/python2.4/httplib.py", line 685, in _send_output self.send(msg) File "/usr/lib64/python2.4/httplib.py", line 652, in send self.connect() File "/usr/lib64/python2.4/site-packages/M2Crypto/httpslib.py", line 175, in connect HTTPConnection.connect(self) File "/usr/lib64/python2.4/httplib.py", line 636, in connect raise socket.error, msg error: (111, 'Connection refused') 2012-08-14 16:51:36,369 [DEBUG] @managercli.py:263 - Server Versions: {'candlepin': 'Unknown', 'server-type': 'Unknown'} 2012-08-14 16:51:36,375 [DEBUG] @connection.py:323 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2012-08-14 16:51:36,375 [DEBUG] @connection.py:305 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2012-08-14 16:51:36,376 [DEBUG] @connection.py:305 - Loading CA certificate: '/etc/rhsm/ca/jsefler-f14-candlepin.pem' 2012-08-14 16:51:36,376 [DEBUG] @connection.py:305 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2012-08-14 16:51:36,376 [DEBUG] @connection.py:329 - Using proxy: auto-services.usersys.redhat.com:31280000000 2012-08-14 16:51:36,377 [DEBUG] @connection.py:344 - Making request: GET https://jsefler-f14-candlepin.usersys.redhat.com:8443/candlepin/consumers/8f670811-2c7e-489d-9a8a-eafa077d81ab/owner 2012-08-14 16:51:36,382 [ERROR] @managercli.py:114 - Error: Unable to generate a new identity for the system 2012-08-14 16:51:36,382 [ERROR] @managercli.py:115 - (111, 'Connection refused') Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/managercli.py", line 577, in _do_command owner = self.cp.getOwner(consumerid) File "/usr/lib64/python2.4/site-packages/rhsm/connection.py", line 653, in getOwner return self.conn.request_get(method) File "/usr/lib64/python2.4/site-packages/rhsm/connection.py", line 400, in request_get return self._request("GET", method) File "/usr/lib64/python2.4/site-packages/rhsm/connection.py", line 350, in _request conn.request(request_type, handler, body=body, headers=headers) File "/usr/lib64/python2.4/httplib.py", line 810, in request self._send_request(method, url, body, headers) File "/usr/lib64/python2.4/httplib.py", line 833, in _send_request self.endheaders() File "/usr/lib64/python2.4/site-packages/rhsm/connection.py", line 139, in endheaders httpslib.HTTPSConnection.endheaders(self) File "/usr/lib64/python2.4/httplib.py", line 804, in endheaders self._send_output() File "/usr/lib64/python2.4/httplib.py", line 685, in _send_output self.send(msg) File "/usr/lib64/python2.4/httplib.py", line 652, in send self.connect() File "/usr/lib64/python2.4/site-packages/M2Crypto/httpslib.py", line 175, in connect HTTPConnection.connect(self) File "/usr/lib64/python2.4/httplib.py", line 636, in connect raise socket.error, msg error: (111, 'Connection refused')
fixed in master at 6266cfc553941ad3668d4bdd26e94362e7536740.
Marking verified!! [root@dhcp201-115 ~]# rpm -qa | grep subscription-manager subscription-manager-firstboot-1.0.13-1.git.45.5cb55c8.el5 subscription-manager-1.0.13-1.git.45.5cb55c8.el5 subscription-manager-migration-data-1.11.2.3-1.git.0.861f9ba.el5 subscription-manager-gui-1.0.13-1.git.45.5cb55c8.el5 subscription-manager-migration-1.0.13-1.git.45.5cb55c8.el5 [root@dhcp201-115 ~]# subscription-manager identity --proxy=auto-services.usersys.redhat.com:31280000000 Network error, unable to connect to server. Please see /var/log/rhsm/rhsm.log for more information.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2013-0033.html