Red Hat Bugzilla – Bug 848678
Nothing happened to click menu "Help -> About" in subscription-manager-gui
Last modified: 2016-09-19 22:27:54 EDT
Created attachment 604809 [details]
subscription-manager-gui menu error's log
Description of problem:
Click menu "Help->About" in subscription-manager-gui, nothing happened.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1.open the subscription manager GUI
2.Click menu item Help->About to show the About Subscription Manager
After above step 2, nothing will display, and below error message shows in the Terminal:
Traceback (most recent call last):
File "/usr/share/rhsm/subscription_manager/gui/managergui.py", line 426, in _about_item_clicked
about = AboutDialog(self._get_window(), self.backend)
File "/usr/share/rhsm/subscription_manager/gui/about.py", line 60, in __init__
KeyError: 'subscription manager'
The "About Subscription Manager" panel should display.
this was fixed in 1f95960919aab17057837a954874d944c3ed2b59 in master. Should be availablein 1.0.14.
Created attachment 605188 [details]
[root@dhcp201-115 ~]# rpm -qa | grep subscription-manager
(In reply to comment #2)
> Created attachment 605188 [details]
> help menu
> marking verified
> [root@dhcp201-115 ~]# rpm -qa | grep subscription-manager
Following CDW, we should wait PM, Dev, QE to do 3ack of this bug first, then wait till the bug's status changed to "ON_QA". After that we can verify this bug and move its status to "VERIFIED".
I see you moved its status to VERIFIED based on the test result of upstream build. Yet, there is a risk in doing this way. We don't know if this is finally fixed on formal rpm build. There's possibility that some patches are removed or missed on RHEL build.
I suggest we don't move its status to VERIFIED until it is verified on next formal RPM build. So, right now I move its status back to ASSIGNED.
This request was evaluated by Red Hat Product Management for inclusion
in a Red Hat Enterprise Linux release. Product Management has
requested further review of this request by Red Hat Engineering, for
potential inclusion in a Red Hat Enterprise Linux release for currently
deployed products. This request is not yet committed for inclusion in
The fix is in, moving to MODIFIED so that it can be moved to ON_QA by errata.
Created attachment 606905 [details]
help menu from brew
Testing with all the sub-man bits in brew.
The menu now pops up (both by clicking and keyboard shortcut) and produces no traceback.
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.