Bug 856191 - Abrt: Reporting disabled because the backtrace is unusable
Summary: Abrt: Reporting disabled because the backtrace is unusable
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Fedora
Classification: Fedora
Component: retrace-server
Version: 17
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Michal Toman
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2012-09-11 12:22 UTC by Marius Bjørnstad
Modified: 2015-03-23 00:41 UTC (History)
10 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2012-11-01 15:14:52 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)

Description Marius Bjørnstad 2012-09-11 12:22:10 UTC
Description of problem: The program virtuoso-t crashes when I log in, and there is an entry in abrt. When I try to submit the bug, I get the message "Reporting disabled because the backtrace is unusable".


Version-Release number of selected component (if applicable): Abrt 2.0.12


How reproducible: It has failed twice and never succeeded


Steps to Reproduce:
1. Open Abrt and choose to submit bug
2. Agree to send sensitive data
3. One of the two below:
3a. I get the above message. Log is attached below.
3b. If I open a bug from "Submitted reports", nothing happens. At the top it says "Processing finished" with a spinning circular widget next to it, "Show log" is empty and at the bottom it says "Reporting disabled because the backtrace is unusable"
  
Actual results: Fails to report


Expected results: Succeeds, or offers to do a local backtrace


Additional info: 
I can't get the log from "Show log" now, need to log out/in to get another backtrace, will update bug

Comment 1 Marius Bjørnstad 2012-09-11 12:27:58 UTC
Here is the log:

--- Running report_uReport ---
(exited with 0)

--- Running analyze_RetraceServer ---
Querying server settings
Preparing an archive to upload
Uploading 226388 bytes
Upload successful
Retrace job started
Initializing virtual root
Initializing virtual root
Initializing virtual root
Initializing virtual root
Initializing virtual root
Initializing virtual root
Initializing virtual root
Initializing virtual root
Initializing virtual root
Initializing virtual root
Initializing virtual root
Initializing virtual root
Initializing virtual root
Retrace job finished successfully
Backtrace parsing failed for .
1:0: No frame and no thread found.

Comment 2 Michal Toman 2012-09-11 12:39:41 UTC
Seems like a retrace-server bug. What application did you try to retrace?

Comment 3 Marius Bjørnstad 2012-09-11 12:42:14 UTC
Package: virtuoso-opensource
Problem: Process /usr/bin/virtuoso-t was killed by signal 11 (SIGSEGV)
I believe it's a file indexer for KDE

Comment 4 Marius Bjørnstad 2012-09-20 20:31:41 UTC
I tried to report a new instance of the crash, and I got this message:
--- Running report_uReport ---
This problem has already been reported.
https://retrace.fedoraproject.org/faf/reports/614/
https://bugzilla.redhat.com/show_bug.cgi?id=713530

Comment 5 Michal Toman 2012-09-21 14:30:20 UTC
The bug has been caused by a wrong dependency resolution on the server side. A new version, using a different algorithm (not yum) for matching debuginfos has been deployed recently. I believe this is fixed.


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