Red Hat Bugzilla – Bug 863690
hangs for 15 sec when i try to select a range of messages
Last modified: 2013-02-13 10:02:29 EST
Description of problem:thunderbird hangs 15 seconds when I select a range of messages
Version-Release number of selected component (if applicable):
Linux 3.4.11-1.fc16.i686 thunderbind 15.0.1-1.fc16
How reproducible: very
Steps to Reproduce:
1.go to inbox folder
2. put cursor on a message and click button 1
3. move cursor to a message down the page
4. hold down shift and click button 1
5. count the seconds - takes 15 till the appropriate screen display shows that a range is selected
6. above on first time i select - subsequent selections happen more or less immeditely
15 sec wait
I have experienced on 2 computers -
one has msi p6ngm motherboard with core 2 duo cpu email@example.com ghz and nvidia video adapter and nvidea driver obtained via the fedora rpm system-
other is an older pentium 4 on a msi board with 1 gb mem and old pci rage adapter and sez "gnome in fallback mode".
I did the preupgrade from the older system with the pci rage adapter. Observed the problem there. Then moved the disk to the newer system with the nvidia adapter. saw the problem there. then added the driver for the nvidia adapter - using rpm from the free and non-free sites. have blazing 3d now - still have the problem.
The preupgrade was from f14 to f16
It may be fixed.?
I compressed the folders in Thunderbird and it appears to act normally. I will report back tomorrow to report whether if it works consistently from the first usage in the am.
In some way the f16 Thunderbird 15.0 combo acts differently from the f14 Thunderbird whatever combo - since the screen acted normally in Thunderbird in f14 apparently regardless of whether I compressed the folders. I'll boot my f14 disk and see if I can see why they are different. Maybe it was set in f14 to compress folders and the preupgrade uncompressed the folders?
Will report back later.
(In reply to comment #3)
> Maybe it was set in
> f14 to compress folders and the preupgrade uncompressed the folders?
That's very unlikely, AFAIK preupgrade is not touching your Thunderbird profile. Compress preference might not survive update to TB 15, but you'd better double check it (persistence of compress preference after update to TB 15) before we file it as a bug at mozilla.
I think the compress is not the answer. I told it to compress and the problem persists - appeared to be better but then returned - it is somewhat erratic. at times I wait 15 seconds - other times when I select multiple messages it highlights them immediately. Just now I selected a message, held down the shift key, pressed the down arrow multiple times. Highlighted area moves with the arrow for 9 presses and then sits unchanged for next 2 presses - i waited and more than ten secs later the highlighted zone advanced 2 lines. I've seen programs do things like this when they were writing massive amounts of diagnostics into a log file. I don't see anything when I run dmesg. I don't see an obvious log file in ~/.thunderbind or notations in /var/log/messages. Not really being savvy re Fedora I don't know where to look.
I've played with my 2 f14 systems and they dont have this problem.
For what its worth - firefox 16 has been experiencing delays and nw is dead - I'll file a separate report
Any addons installed?
Please try safe mode:
and if it doesn't help also fresh profile (if possible, ie. using IMAP).
I have not installed addons - this is what preupgrade from f14 to f16 gave me
-safe-mode : acts the same - I selected 10 items - took about 10 sec for the screen to show it
I'm not sure I understand the request "fresh profile (if possible, ie. using IMAP)."
here are the contents of profile.ini in ~/.thunderbird/i4p12zbq.default/Mail
is that what you want?
Appears to be fixed
System updated to kernel 3.6.6
yum updated thunderbird
problem appears to be gone
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