In order to massively simplify development for the upcoming BZ 4.4 change that'll get rid of a bunch of XMLRPC calls that SFDC depends on, would it be possible to create a new External Tracker: Label: Red Hat Customer Portal (Sandbox) Hostname: cs11.salesforce.com User to access: bzautomation.dfisher This will be pointing at my sandbox (as the primary SFDC developer for the BZ<->SFDC interaction, I think that's OK) and will allow me to work in a private branch before pushing to our 'master' branch (which is what's seen in Dev, QA, Stage, and Prod)
The URL template for the case will look like this: https://c.cs11.visual.force.com/apex/Case_View?sbstr=[case number]
there really isn't a Portal equivalent to Comment #1 (my sandbox doesn't have a Portal equivalent)... BUT... https://access.devgssci.devlab.phx1.redhat.com/support/cases/[case#] is a fine template.
This works for me in parnter-bugzilla and pointing at the dfisher sandbox. Thanks!