Bug 962529 – [Docs][Install] Add warning to installation guide that on the same machine, rhevm + SAM = not supported

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Bug 962529 - [Docs][Install] Add warning to installation guide that on the same machine, rhevm + SAM = not supported

Summary:	[Docs][Install] Add warning to installation guide that on the same machine, r...

Status:	CLOSED CURRENTRELEASE

Aliases:	None

Product:	Red Hat Enterprise Virtualization Manager
Classification:	Red Hat
Component:	Documentation (Show other bugs)
Sub Component:
Version:	3.3.0
Hardware:	Unspecified Unspecified

Priority	unspecified Severity urgent
Target Milestone:	---
Target Release:	3.3.0
Assigned To:	Andrew Dahms
QA Contact:	ecs-bugs
Docs Contact:

URL:
Whiteboard:
Keywords:

Depends On:
Blocks:	902971
	Show dependency tree / graph

Reported:	2013-05-13 15:08 EDT by Pavel Zhukov
Modified:	2015-09-22 09 EDT (History)
CC List:	11 users (show)

See Also:
Fixed In Version:
Doc Type:	Bug Fix
Doc Text:
Story Points:	---
Clone Of:
Environment:
Last Closed:
Type:	Bug
Regression:	---
Mount Type:	---
Documentation:	---
CRM:
Verified Versions:
Category:	---
oVirt Team:	---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---

Attachments	(Terms of Use)
Add an attachment (proposed patch, testcase, etc.)

External Trackers
Tracker	ID	Priority	Status	Summary	Last Updated
Red Hat Knowledge Base (Solution)	371693	None	None	None	Never

Groups: None (edit)

Description Pavel Zhukov 2013-05-13 15:08:49 EDT

Description of problem:
Yum update is failed with file conflicts error if sam-rhel-x86_64-server-6 is enabled

Version-Release number of selected component (if applicable):
apache-commons-codec  x86_64 1.7-2.el6_3  sam-rhel-x86_64-server-6 
jakarta-commons-codec x86_64 1.3-11.7.el6 rhel-x86_64-server-6    

How reproducible:
100%

Steps to Reproduce:
1.Install rhevm
2.Enable SAM channel
3.yum update
  
Actual results:
Transaction Check Error:
  file /usr/share/java/commons-codec.jar conflicts between attempted installs of jakarta-commons-codec-0:1.3-11.7.el6.x86_64 and apache-commons-codec-1.7-2.el6_3.x86_64

Expected results:


Additional info:
Both packages contain files:
/usr/share/java/commons-codec.jar
/usr/share/java/jakarta-commons-codec.jar

Comment 4 Pavel Zhukov 2013-05-17 09:15:30 EDT

CU has SAM and RHEVM installed without issues. He has tried to update RHEVM. 
Btw Installation of RHEVM on SAM host (not sure about vice versa) should be failed.

Comment 7 Tim Hildred 2013-06-24 23:47:38 EDT

We should add this to the installation guide in 3.3, and try to get it backported as resources allow.

Comment 8 Zac Dover 2013-08-17 23:04:12 EDT

Enabling Subscription Asset Manager (SAM) on the same machine as RHEVM causes yum update to fail with a file conflicts error. Enabling Subscription Asset Manager (SAM) on the same machine as RHEVM is not supported.

Comment 9 Zac Dover 2013-12-16 21:21:22 EST

Added "Troubleshooting for Upgrading Red Hat Enterprise Virtualization Manager" [26681].

NVR (prospective)
-----------------
Red_Hat_Enterprise_Virtualization-Installation_Guide-3.3-en-US-3.3-28

Comment 11 Andrew Dahms 2014-01-07 19:17:06 EST

Documentation Link
------------------------------
http://documentation-devel.engineering.redhat.com/site/documentation/en-US/Red_Hat_Enterprise_Virtualization/3.3/html-single/Installation_Guide/index.html#Troubleshooting_for_Upgrading_Red_Hat_Enterprise_Virtualization_Manager

What Changed
------------------------------
The following topic contains a warning that RHEVM + SAM is not supported:

Troubleshooting for Upgrading Red Hat Enterprise Virtualization Manager
[ 26681-570553 ]

Updated revision history: [ 21134-570551 ]

NVR
------------------------------
Red_Hat_Enterprise_Virtualization-Installation_Guide-3.3-en-US-3.3-29

Moving to ON_QA.

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