Description of problem: Various windows and functions under mozilla won't operate correctly. Originally opened under RedHat Support as Service Request: 240055 they think this is a conflict between Mozilla and Konqueror. Also, pursuing with Mozilla http://bugzilla.mozilla.org/show_bug.cgi?id=210627 Backgound: I just installed and RH9/Shrike and ran up2date. I'm using KDE. There has been almost no customization. (This is on hold until everything works first). The PC is a P3 @1GHz with 512MB Ram. The video is an AGP (SIS630) running 12MB ram. Detailed Sympoms: - If I start Konqueror then Mozilla won't start. The toolbar icon animation confirms activation then nothing. If I exit all instances of Konqueror then usually Mozilla starts. Sometimes I must drop X and manually startx. - Once Mozilla is up I can't open/start many functions. They're totally unresponsive. Following links works, web pages work, menu items associated through links work (e.g. HELP, Release Notes). Some examples of things that don't work: -- Help, About -- Window, Mail + News -- Reply, Reply All, Compose (if I start Mozilla Mail and not the browser. Get Messages apears to work though). The menu item Window, shows a numbered window with a blank description. I can't transfer to these windows. Inspection of the system log show no problems. There is a problem in X related to DRI (direct rendering) being disabled. I'm investigating this separately. I looked through quite a few bug reports using "can't" and "open" without luck. Anything I found close had a spectacular side effect such as a crash, core, or CPU loop. This just quietly doesn't work. I was looking for more recent RPMS for Mozilla to reproduce the problem. Also, without luck. I found some empty RPM directories. I'd prefer RPMs over a tar ball at this point (until I've customized to segregate additions better). Are there some diagnostic switches I can add to gather more info on this? Version-Release number of selected component (if applicable): RedHat 9.0 box set. All up2date including kernel. kdebase is 3.1-13 mozilla is 1.2.1-26 User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.2.1) Gecko/20030225 Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.2.1) Gecko/20030225 Reproducible: Always Steps to Reproduce: 1. startx 2. mozilla 3. try functions as noted Actual Results: nothing (with minor side effects noted) Expected Results: opened windows/started functions selected Additional info: Mozilla has suggested I upgrade to a more current version. They have RH8 rpm's for 1.3 which I have downloaded but not yet applied. Is there anything I can do to get some helpful diagnostics when this happens? FYI: I could not use the new bug form as Konqueror crashed after getting a repost request on the additional information button. I'll keep you posted on developments. Thanks, David
I upgraded Mozilla to 1.3-0 using the 11 Red Hat 8 RPMs from Mozilla. See below. The problem has gone away. I can now open a second window under Mozilla. ------- Additional Comments From ajschult.edu 2003-06-26 05:36 ------- the most recent Mozilla RPM is 1.4 release candidate 1 http://download.mozilla.org/pub/mozilla/nightly/experimental/gtk2/1.4rc1/ there is also Mozilla 1.3 here: http://download.mozilla.org/pub/mozilla/releases/mozilla1.3/Red_Hat_8x_RPMS/gtk2/ My system now has: $ rpm -qa |grep mozilla mozilla-nspr-1.3-0_rh8_gtk2 mozilla-chat-1.3-0_rh8_gtk2 mozilla-nspr-devel-1.3-0_rh8_gtk2 mozilla-1.3-0_rh8_gtk2 mozilla-mail-1.3-0_rh8_gtk2 mozilla-devel-1.3-0_rh8_gtk2 mozilla-js-debugger-1.3-0_rh8_gtk2 mozilla-nss-devel-1.3-0_rh8_gtk2 mozilla-nss-1.3-0_rh8_gtk2 mozilla-dom-inspector-1.3-0_rh8_gtk2 mozilla-psm-1.3-0_rh8_gtk2
Hmm, it's a problem in mozilla
Red Hat apologizes that these issues have not been resolved yet. We do want to make sure that no important bugs slip through the cracks. Red Hat Linux 7.3 and Red Hat Linux 9 are no longer supported by Red Hat, Inc. They are maintained by the Fedora Legacy project (http://www.fedoralegacy.org/) for security updates only. If this is a security issue, please reassign to the 'Fedora Legacy' product in bugzilla. Please note that Legacy security update support for these products will stop on December 31st, 2006. If this is not a security issue, please check if this issue is still present in a current Fedora Core release. If so, please change the product and version to match, and check the box indicating that the requested information has been provided. If you are currently still running Red Hat Linux 7.3 or 9, please note that Fedora Legacy security update support for these products will stop on December 31st, 2006. You are strongly advised to upgrade to a current Fedora Core release or Red Hat Enterprise Linux or comparable. Some information on which option may be right for you is available at http://www.redhat.com/rhel/migrate/redhatlinux/. Any bug still open against Red Hat Linux 7.3 or 9 at the end of 2006 will be closed 'CANTFIX'. Again, if this bug still exists in a current release, or is a security issue, please change the product as necessary. We thank you for your help, and apologize again that we haven't handled these issues to this point.
Red Hat Linux 7.3 and Red Hat Linux 9 are no longer supported by Red Hat, Inc. f you are currently still running Red Hat Linux 7.3 or 9, you are strongly advised to upgrade to a current Fedora Core release or Red Hat Enterprise Linux or comparable. Some information on which option may be right for you is available at http://www.redhat.com/rhel/migrate/redhatlinux/. Closing as CANTFIX.