Red Hat Bugzilla – Bug 981458
Program Will Not Update Itself Once Photos Are Downloaded
Last modified: 2013-08-22 06:38:32 EDT
Description of problem:
Once photos are downloaded, the program hangs at that point, and fails to finish its processing. The screen does not change or update
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Plug in camera
2. Open program
3. Download all photos
The screen never changes
The pictures usually disappear since they have been moved from camera view.
How is this coming along?
I am the developer of the program. I strongly recommend downloading directly from a memory card and not a camera. If you face any continuing problems you can report bugs here: https://bugs.launchpad.net/rapid/+filebug and be be sure to include the output when running the program from the command line like this: rapid-photo-downloader --debug
Are you saying the program is not for cameras?
As is clearly explained in the program itself and on the program's website, downloading directly from cameras is an experimental feature. It works on some cameras and not on others.
Oh, I must have missed that in the program discription. My bad.
From the yumex info it states "It does not download images directly from a camera unless the camera is recognized as an external drive".
First of all, my camera is always seen as a storage device by every OS. Secondly, it has always worked in the past.
I will find something else.
Unfortunately the OS in which Rapid Photo Downloader runs is a moving target. Gtk and Gnome are constantly changing. Code that used to work without problems stops working. So if you were able to download directly from the camera with Rapid Photo Downloader before but not now it might not be an problem relating to the camera support. Without a bug report that includes the debugging information it is impossible for me to evaluate your bug report.
That is quite correct. That's why good programming is platform independent and always will be.
Because you let me use your software for awhile, I am including the results from my latest download attempt as requested. Please see attached file.
Created attachment 784167 [details]
The bug is a trivial one that is triggered when the program tries to uses the OS notification system to display how many photos/videos were downloaded. It's an issue I've seen before, but only in Fedora / Redhat, and it's come up again. I don't recall right now if it's a packaging bug or something related to the code itself.
Actually, it causes the program to stop working, and then causes ABRT to pop up because of having to exit the program. So it trivially fails, trivially causes the system to recognize the error and trivially causes the user to wonder what the heck is happening to her pictures being moved.
Please don't misunderstand me. I'm saying from a coder's perspective, the bug is trivial, and can be fixed in a matter of a few minutes. Compared to other problems, such as those I've already discussed above, it is trivial. From the user's perspective, any time the program exits unexpectedly of course it's a failure.
Finally, while I thank you for your bug report, and I'm happy if you have found the program useful in some manner, I don't appreciate the tone you're using with me here. I hope you realize I work on this project in my free time and at my own expense. It has taken literally thousands of hours of my time since 2007, when I first started the project.
Then you shouldn't have thoughtlessly used the word "trivial" and insulted me. Perhaps surprisingly to you, I don't appreciate being insulted.
I work on supplying feedback for free to all developers who appreciate it, and have done so for thirty years. And as I stated, I no longer use your product but still went out of my way to help you.
You are not a nice person.
Downloading images from an SD card with rapid-photo-downloader 0.4.6 on a fresh Fedora 19 installation works fine.