Bug 990312 - Facebook contacts shown as numbers without thumbnails
Summary: Facebook contacts shown as numbers without thumbnails
Alias: None
Product: Fedora
Classification: Fedora
Component: empathy
Version: 19
Hardware: Unspecified
OS: Linux
Target Milestone: ---
Assignee: Brian Pepple
QA Contact: Fedora Extras Quality Assurance
Depends On:
TreeView+ depends on / blocked
Reported: 2013-07-30 21:00 UTC by Gareth Jones
Modified: 2015-02-18 14:03 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2015-02-18 14:03:09 UTC
Type: Bug

Attachments (Terms of Use)
Screen-shot of broken Empathy contact list (21.48 KB, image/png)
2013-07-30 21:00 UTC, Gareth Jones
no flags Details

System ID Private Priority Status Summary Last Updated
Launchpad 1204588 0 None None None Never

Description Gareth Jones 2013-07-30 21:00:26 UTC
Created attachment 780840 [details]
Screen-shot of broken Empathy contact list

Description of problem:
When Empathy is used with a Facebook account, everything works as expected for a a few minutes.  Then all thumbnails disappear, and some users are shown as ID numbers @chat.facebook.com.  This effectively makes identifying contacts impossible.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Set-up a Facebook account for instant messaging in GNOME on-line accounts.
2. Start Empathy.
3. Wait.

Actual results:
Missing thumbnails and names.

Expected results:
Contacts should be identifiable at all times.

Additional info:

Comment 1 Brian Pepple 2013-08-01 19:26:13 UTC
Been on vacation, but had a chance to fire up the laptop today and I confirmed this bug. Glancing at the linked ubuntu bug it appears updating tp-gabble might fix this. I'll look as time permits (I don't back from vacation until Aug 10th) at confirming that tp-gabble-0.17.5 fixes this.

Comment 2 Brian Pepple 2013-08-01 19:58:46 UTC
Did a quick build & test of tp-gabble-0.17.5, and it doesn't fix this bug.

Comment 3 Hendrik Borghorst 2013-09-04 20:58:05 UTC
https://bugs.freedesktop.org/show_bug.cgi?id=68829#c3 this seems to fix this and also the connection problems.

Comment 4 Fedora End Of Life 2015-01-09 22:14:14 UTC
This message is a notice that Fedora 19 is now at end of life. Fedora 
has stopped maintaining and issuing updates for Fedora 19. It is 
Fedora's policy to close all bug reports from releases that are no 
longer maintained. Approximately 4 (four) weeks from now this bug will
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Comment 5 Fedora End Of Life 2015-02-18 14:03:09 UTC
Fedora 19 changed to end-of-life (EOL) status on 2015-01-06. Fedora 19 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

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