Bug 994416 - Software Update has empty window without feedback.
Summary: Software Update has empty window without feedback.
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: gnome-packagekit
Version: 19
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Richard Hughes
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2013-08-07 09:03 UTC by Jan Vlug
Modified: 2016-02-04 17:58 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2015-02-17 16:37:44 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)

Description Jan Vlug 2013-08-07 09:03:56 UTC
When I start gpk-update-viewer --verbose the Software Update window shows up empty. There is no user feedback, also not on the console.
I am behind a proxy, but usually, the software updates via gpk-update-viewer work correctly. Could it be that gpk-update-viewer hangs on a network timeout?
If I check with yum update, I see that there are updates available.
I'm using: gnome-packagekit-3.8.2-2.fc19.x86_64

Comment 1 Jan Vlug 2013-08-07 09:11:17 UTC
When I run gpk-update-viewer as root it works without problems.

Note that the only line that I get when running gpk-update-viewer as a normal user is:
11:05:50	GnomePackageKit     Verbose debugging enabled (on console 1)

Comment 2 Jan Vlug 2013-08-07 11:10:05 UTC
After a reboot gpk-update-viewer works correctly again. But I've seen this problem more often. If it happens again, I will update this bug. Let me know if you want me to performs some tests when it happens again.

Comment 3 Jan Vlug 2013-08-09 17:09:23 UTC
It happened again. This was after that I did a software update which prompted met to log out and log in again. When I tried to update again (before having been logged out) I got the blank window again.
After logging out and in again, the software updater worked correctly.

Comment 4 Jan Vlug 2013-08-10 13:13:14 UTC
The proxy part in the description is irrelevant. I have the issue now on a host that is not behind a proxy as well. After an update, gpk-update-viewer prompted met that I had to do a reboot. I did not do that. Started gpk-update-viewer again, and have the blank screen. Again, when run as root gpk-update-viewer works fine, and prompts met that all software is up-to-date.

Comment 5 Jan Vlug 2013-08-12 10:33:30 UTC
Interestingly enough, today, I did a large update again that prompted me to reboot. Before rebooting, I started gpk-update-viewer to test whether it would produce the blank window, and now it works fine i.e. I do not get the blank window, but the Software Update window with a pop-up window stating: "All software is up to date".

Comment 6 Chris Morgan 2013-09-08 14:08:45 UTC
Seeing the same behavior here. gpk-update-viewer starts up but has a blank window.

Comment 7 Sylvain Petreolle 2014-09-19 17:56:03 UTC
Hello, I get the same problem with Fedora 20.
I'm not behind a proxy and launching gpk-update-viewer with sudo makes it work.
pkcon refresh get-updates shows updates.

Comment 8 Fedora End Of Life 2015-01-09 19:20:10 UTC
This message is a notice that Fedora 19 is now at end of life. Fedora 
has stopped maintaining and issuing updates for Fedora 19. It is 
Fedora's policy to close all bug reports from releases that are no 
longer maintained. Approximately 4 (four) weeks from now this bug will
be closed as EOL if it remains open with a Fedora 'version' of '19'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 19 is end of life. If you would still like 
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of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 9 Fedora End Of Life 2015-02-17 16:37:44 UTC
Fedora 19 changed to end-of-life (EOL) status on 2015-01-06. Fedora 19 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
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