Bug 994416 - Software Update has empty window without feedback.
Software Update has empty window without feedback.
Product: Fedora
Classification: Fedora
Component: gnome-packagekit (Show other bugs)
Unspecified Unspecified
unspecified Severity unspecified
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Assigned To: Richard Hughes
Fedora Extras Quality Assurance
Depends On:
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Reported: 2013-08-07 05:03 EDT by Jan Vlug
Modified: 2016-02-04 12:58 EST (History)
2 users (show)

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Fixed In Version:
Doc Type: Bug Fix
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Clone Of:
Last Closed: 2015-02-17 11:37:44 EST
Type: Bug
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RHEL 7.3 requirements from Atomic Host:
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Description Jan Vlug 2013-08-07 05:03:56 EDT
When I start gpk-update-viewer --verbose the Software Update window shows up empty. There is no user feedback, also not on the console.
I am behind a proxy, but usually, the software updates via gpk-update-viewer work correctly. Could it be that gpk-update-viewer hangs on a network timeout?
If I check with yum update, I see that there are updates available.
I'm using: gnome-packagekit-3.8.2-2.fc19.x86_64
Comment 1 Jan Vlug 2013-08-07 05:11:17 EDT
When I run gpk-update-viewer as root it works without problems.

Note that the only line that I get when running gpk-update-viewer as a normal user is:
11:05:50	GnomePackageKit     Verbose debugging enabled (on console 1)
Comment 2 Jan Vlug 2013-08-07 07:10:05 EDT
After a reboot gpk-update-viewer works correctly again. But I've seen this problem more often. If it happens again, I will update this bug. Let me know if you want me to performs some tests when it happens again.
Comment 3 Jan Vlug 2013-08-09 13:09:23 EDT
It happened again. This was after that I did a software update which prompted met to log out and log in again. When I tried to update again (before having been logged out) I got the blank window again.
After logging out and in again, the software updater worked correctly.
Comment 4 Jan Vlug 2013-08-10 09:13:14 EDT
The proxy part in the description is irrelevant. I have the issue now on a host that is not behind a proxy as well. After an update, gpk-update-viewer prompted met that I had to do a reboot. I did not do that. Started gpk-update-viewer again, and have the blank screen. Again, when run as root gpk-update-viewer works fine, and prompts met that all software is up-to-date.
Comment 5 Jan Vlug 2013-08-12 06:33:30 EDT
Interestingly enough, today, I did a large update again that prompted me to reboot. Before rebooting, I started gpk-update-viewer to test whether it would produce the blank window, and now it works fine i.e. I do not get the blank window, but the Software Update window with a pop-up window stating: "All software is up to date".
Comment 6 Chris Morgan 2013-09-08 10:08:45 EDT
Seeing the same behavior here. gpk-update-viewer starts up but has a blank window.
Comment 7 Sylvain Petreolle 2014-09-19 13:56:03 EDT
Hello, I get the same problem with Fedora 20.
I'm not behind a proxy and launching gpk-update-viewer with sudo makes it work.
pkcon refresh get-updates shows updates.
Comment 8 Fedora End Of Life 2015-01-09 14:20:10 EST
This message is a notice that Fedora 19 is now at end of life. Fedora 
has stopped maintaining and issuing updates for Fedora 19. It is 
Fedora's policy to close all bug reports from releases that are no 
longer maintained. Approximately 4 (four) weeks from now this bug will
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Comment 9 Fedora End Of Life 2015-02-17 11:37:44 EST
Fedora 19 changed to end-of-life (EOL) status on 2015-01-06. Fedora 19 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

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