Created attachment 786384 [details] printer installer troubleshooter output Description of problem: Can't connect to HP Deskjet 3512 over wifi in FC18. Works fine in FC19. Connection to printer via USB works fine. Version-Release number of selected component (if applicable): hplip-common-3.13.7-1.fc18.x86_64 hplip-3.13.7-1.fc18.x86_64 hplip-libs-3.13.7-1.fc18.x86_64 How reproducible: Always Steps to Reproduce: 1. Configure an HP Deskjet 3512 to connect to a wifi hub. A USB connection is reaquired to configure the printer's wifi connection information, if connecting with a WEP/WPA password. 2. On printer display, make sure blue "connected" key/light is on. Press it to get the IP address. 3. In Applications-Menu/Administration/Printer-Settings, try to add the printer. (Be prepared to enter the root password twice). Actual results: The installation fails after a message about searching "whatrequires". I wish I had a way of finding out what that means, so I could supply what is lacking. I used the Help u in Printer-Settings to trouleshoot. I got a file indicating "Connection Refused", attached. Expected results: No-hassle connect. Additional info: Normally, a direct USB connection would be required to configure the printer to connect to a WPA/WEP network. I didn't do that because I had already succeeded in doing that in FC19. Also in FC19, the installation proceeded flawlessly. After my wireless connection attempt failed in FC18, I made successful USB installation in FC18.
Installed hplip-gui-3.13.7-1.fc18.x86_64 (and its dependency python-reportlab-2.5-5.fc18.x86_64) From Applications-Menu/Administration/HP-Device-Manager, was able to get status reports from the printer. When I tried to check the WEP password, I saw the field was blank, but the blue light on the printer showed it was connected. I suppose the password is hidden as a security measure. From the File menu, I tried Diagnose HPLIP driver, and found a number of missing packages. Perhaps they should be added as dependencies in the RPM repositories. They are listed in red as follows: SELinux disabled Optional - - OK - Missing Required Dependencies ----------------------------- error: 'cups' package is missing or 'cups' service is not running. error: 'libjpeg-devel' package is missing/incompatible error: 'cups-devel' package is missing or 'cups' service is not running. error: 'sane-backends-devel' package is missing/incompatible error: 'libusb1-devel' package is missing/incompatible error: 'cups-devel' package is missing or 'cups' service is not running. error: 'net-snmp-devel' package is missing/incompatible error: 'audit' package is missing/incompatible error: 'gcc-c++' package is missing/incompatible Missing Optional Dependencies ----------------------------- error: 'xsane' package is missing/incompatible I'm surprised at the number of "devel" packages reported. Perhaps this is because I' using a version from the "testing" repository, because the available one didn't recognize the printer in FC18, while the next one, available in FC19 and in testing in FC18, worked fine.
When I went back to the FC19 system, I found the printer no longer worked in network mode because its IP address had changed. I reconfigured the router to always assign the same IP address, and removed/reinstalled the network printer. Returning to the FC18 system, I waited a bit longer after seeing the intimidating "Driver was not found on any software source" screen. The installation proceeded successfully (i.e. I can get status reports from the printer in network mode).