Description of problem: Goldman Sachs recently set up a new account. They want all closed tickets in the old account, Goldman Sachs JBoss to be moved to the new account, Goldman Sachs jBoss Support. There are total 623 tickets need to be moved. Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1. 2. 3. Actual results: See all 623 tickets in the old account https://enterprise.redhat.com/issue-tracker/?module=issues&action=group&gid=1446&showall=true Expected results: All 623 showing up in the new account https://enterprise.redhat.com/issue-tracker/?module=issues&action=group&gid=77833&showall=true Additional info:
Nicole, I ran the sql script on DEV. Please check out http://cspserver2.app.dev.redhat.com/issue-tracker/?module=issues&action=group&gid=1446&showall=true&sort=status http://cspserver2.app.dev.redhat.com/issue-tracker/?module=issues&action=group&gid=77833&showall=true&sort=status Lisa
verified on cspserver2.app.dev.redhat.com https://tcms.engineering.redhat.com/run/9918 > http://cspserver2.app.dev.redhat.com/issue-tracker/?module=issues&action=group&gid=1446&showall=true&sort=status 0 results > http://cspserver2.app.dev.redhat.com/issue-tracker/?module=issues&action=group&gid=77833&showall=true&sort=status 632 results
verified on https://access.webqa.redhat.com/issue-trackers/ https://tcms.engineering.redhat.com/run/10304/ https://access.webqa.redhat.com/issue-tracker/?module=issues&action=group&gid=77833&showall=true&page_all=true - 637 rows https://access.webqa.redhat.com/issue-tracker/?module=issues&action=group&gid=1446& - 0 rows
Released to Production 6/16