Just installed DWH and reports, no hosts added, no VM, no storage. Looking at System Dashboard lead to the following trace. 100% reproducible. Datacenter Dashboard is not affected. Home Library View Manage Search admin Log Out System Dashboard Page About JasperReports Server Copyright © 2000-2013 Jaspersoft Corporation Error Details The server has encountered an error. Please excuse the inconvenience. Error Message net.sf.jasperreports.engine.JRRuntimeException: net.sf.jasperreports.engine.JRException: Error executing SQL statement for : system_storage_space_status_dr7 Error Trace net.sf.jasperreports.engine.JRRuntimeException: net.sf.jasperreports.engine.JRException: Error executing SQL statement for : system_storage_space_status_dr7 at net.sf.jasperreports.engine.fill.JRFillSubreport.prepare(JRFillSubreport.java:782) at net.sf.jasperreports.engine.fill.JRFillElementContainer.prepareElements(JRFillElementContainer.java:331) at net.sf.jasperreports.engine.fill.JRFillBand.fill(JRFillBand.java:384) at net.sf.jasperreports.engine.fill.JRFillBand.fill(JRFillBand.java:358) at net.sf.jasperreports.engine.fill.JRVerticalFiller.fillSummaryNoLastFooterSamePage(JRVerticalFiller.java:1092) at net.sf.jasperreports.engine.fill.JRVerticalFiller.fillSummary(JRVerticalFiller.java:1055) at net.sf.jasperreports.engine.fill.JRVerticalFiller.fillReport(JRVerticalFiller.java:197) at net.sf.jasperreports.engine.fill.JRBaseFiller.fill(JRBaseFiller.java:932) at net.sf.jasperreports.engine.fill.BaseFillHandle$ReportFiller.run(BaseFillHandle.java:120) at com.jaspersoft.jasperserver.api.engine.jasperreports.service.impl.EngineServiceImpl$SynchronousExecutor.execute(EngineServiceImpl.java:880) at net.sf.jasperreports.engine.fill.BaseFillHandle.startFill(BaseFillHandle.java:165) at com.jaspersoft.jasperserver.api.engine.jasperreports.service.impl.EngineServiceImpl$AsynchronousReportFiller.fillReport(EngineServiceImpl.java:836) at com.jaspersoft.jasperserver.api.engine.jasperreports.service.impl.EngineServiceImpl.fillReport(EngineServiceImpl.java:1702) at com.jaspersoft.jasperserver.api.engine.jasperreports.service.impl.EngineServiceImpl$ReportFill.runWithDataSource(EngineServiceImpl.java:1057) at com.jaspersoft.jasperserver.api.engine.jasperreports.service.impl.EngineServiceImpl$ReportFill.runReport(EngineServiceImpl.java:991) at com.jaspersoft.jasperserver.api.engine.jasperreports.service.impl.EngineServiceImpl$ReportRunnable.run(EngineServiceImpl.java:902) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:744) Caused by: net.sf.jasperreports.engine.JRException: Error executing SQL statement for : system_storage_space_status_dr7 at net.sf.jasperreports.engine.query.JRJdbcQueryExecuter.createDatasource(JRJdbcQueryExecuter.java:240) at com.jaspersoft.jasperserver.api.engine.jasperreports.util.JRTimezoneJdbcQueryExecuter.createDatasource(JRTimezoneJdbcQueryExecuter.java:168) at net.sf.jasperreports.engine.fill.JRFillDataset.createQueryDatasource(JRFillDataset.java:1112) at net.sf.jasperreports.engine.fill.JRFillDataset.initDatasource(JRFillDataset.java:689) at net.sf.jasperreports.engine.fill.JRBaseFiller.setParameters(JRBaseFiller.java:1281) at net.sf.jasperreports.engine.fill.JRBaseFiller.fill(JRBaseFiller.java:900) at net.sf.jasperreports.engine.fill.JRBaseFiller.fill(JRBaseFiller.java:845) at net.sf.jasperreports.engine.fill.JRFillSubreport.fillSubreport(JRFillSubreport.java:651) at net.sf.jasperreports.engine.fill.JRSubreportRunnable.run(JRSubreportRunnable.java:59) at net.sf.jasperreports.engine.fill.AbstractThreadSubreportRunner.run(AbstractThreadSubreportRunner.java:203) ... 3 more Caused by: org.postgresql.util.PSQLException: ERRORE: divisione per zero at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2157) at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1886) at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:255) at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:555) at org.postgresql.jdbc2.AbstractJdbc2Statement.executeWithFlags(AbstractJdbc2Statement.java:417) at org.postgresql.jdbc2.AbstractJdbc2Statement.executeQuery(AbstractJdbc2Statement.java:302) at org.apache.commons.dbcp.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:92) at net.sf.jasperreports.engine.query.JRJdbcQueryExecuter.createDatasource(JRJdbcQueryExecuter.java:233) ... 12 more Error Message net.sf.jasperreports.engine.JRException: Error executing SQL statement for : system_storage_space_status_dr7 Error Trace net.sf.jasperreports.engine.JRException: Error executing SQL statement for : system_storage_space_status_dr7 at net.sf.jasperreports.engine.query.JRJdbcQueryExecuter.createDatasource(JRJdbcQueryExecuter.java:240) at com.jaspersoft.jasperserver.api.engine.jasperreports.util.JRTimezoneJdbcQueryExecuter.createDatasource(JRTimezoneJdbcQueryExecuter.java:168) at net.sf.jasperreports.engine.fill.JRFillDataset.createQueryDatasource(JRFillDataset.java:1112) at net.sf.jasperreports.engine.fill.JRFillDataset.initDatasource(JRFillDataset.java:689) at net.sf.jasperreports.engine.fill.JRBaseFiller.setParameters(JRBaseFiller.java:1281) at net.sf.jasperreports.engine.fill.JRBaseFiller.fill(JRBaseFiller.java:900) at net.sf.jasperreports.engine.fill.JRBaseFiller.fill(JRBaseFiller.java:845) at net.sf.jasperreports.engine.fill.JRFillSubreport.fillSubreport(JRFillSubreport.java:651) at net.sf.jasperreports.engine.fill.JRSubreportRunnable.run(JRSubreportRunnable.java:59) at net.sf.jasperreports.engine.fill.AbstractThreadSubreportRunner.run(AbstractThreadSubreportRunner.java:203) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:744) Caused by: org.postgresql.util.PSQLException: ERRORE: divisione per zero at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2157) at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1886) at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:255) at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:555) at org.postgresql.jdbc2.AbstractJdbc2Statement.executeWithFlags(AbstractJdbc2Statement.java:417) at org.postgresql.jdbc2.AbstractJdbc2Statement.executeQuery(AbstractJdbc2Statement.java:302) at org.apache.commons.dbcp.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:92) at net.sf.jasperreports.engine.query.JRJdbcQueryExecuter.createDatasource(JRJdbcQueryExecuter.java:233) ... 12 more Error Message org.postgresql.util.PSQLException: ERRORE: divisione per zero Error Trace org.postgresql.util.PSQLException: ERRORE: divisione per zero at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2157) at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1886) at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:255) at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:555) at org.postgresql.jdbc2.AbstractJdbc2Statement.executeWithFlags(AbstractJdbc2Statement.java:417) at org.postgresql.jdbc2.AbstractJdbc2Statement.executeQuery(AbstractJdbc2Statement.java:302) at org.apache.commons.dbcp.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:92) at net.sf.jasperreports.engine.query.JRJdbcQueryExecuter.createDatasource(JRJdbcQueryExecuter.java:233) at com.jaspersoft.jasperserver.api.engine.jasperreports.util.JRTimezoneJdbcQueryExecuter.createDatasource(JRTimezoneJdbcQueryExecuter.java:168) at net.sf.jasperreports.engine.fill.JRFillDataset.createQueryDatasource(JRFillDataset.java:1112) at net.sf.jasperreports.engine.fill.JRFillDataset.initDatasource(JRFillDataset.java:689) at net.sf.jasperreports.engine.fill.JRBaseFiller.setParameters(JRBaseFiller.java:1281) at net.sf.jasperreports.engine.fill.JRBaseFiller.fill(JRBaseFiller.java:900) at net.sf.jasperreports.engine.fill.JRBaseFiller.fill(JRBaseFiller.java:845) at net.sf.jasperreports.engine.fill.JRFillSubreport.fillSubreport(JRFillSubreport.java:651) at net.sf.jasperreports.engine.fill.JRSubreportRunnable.run(JRSubreportRunnable.java:59) at net.sf.jasperreports.engine.fill.AbstractThreadSubreportRunner.run(AbstractThreadSubreportRunner.java:203) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:744)
now there's no traceback but there's no data either (i will add screenshot and logs)
Created attachment 922489 [details] screenshot
Created attachment 922490 [details] logs
This should be tested in RHEV only because it is dashboards issues. Dasboards can be view only on RHEV.
(In reply to Shirly Radco from comment #4) > This should be tested in RHEV only because it is dashboards issues. > Dasboards can be view only on RHEV. It's a known issue that dashboards don't work in oVirt. We plan to fix this with JRS 5.6.0 since it's a Jasper issue.
(In reply to Yaniv Dary from comment #5) > (In reply to Shirly Radco from comment #4) > > This should be tested in RHEV only because it is dashboards issues. > > Dasboards can be view only on RHEV. > > It's a known issue that dashboards don't work in oVirt. We plan to fix this > with JRS 5.6.0 since it's a Jasper issue. now i have the same issue in RHEVM vt2.1
It will be fixed in vt3. Its a problem with the SSO.
looking at system dashboard directly from reports portal works, but when looking at it from webadmin, dashboard is still empty like in screenshot from comment #2
Can you please provide engine logs?
Created attachment 946425 [details] engine logs
Michal, Please add jasperserver logs as well. This bug was caused due to system dashboard that did not load. Please explain if only system dashboard or all dashboards are not loading. Please make sure you wait a few seconds for the dashboards to load. If all dashboards do not load please open a new bug and add it as dependent.
Also please state on which environment did you test.
there's only one dashboard tab in webadmin and it's empty... and i'm pretty sure i waited long enough it's on rhel 6.6, engine, dwh, reports on same machine, build vt5 environment was already deleted, i'm posting logs from new environment
Created attachment 946968 [details] all logs
I tried to reproduce, Dashboards are working for me in vt6. Please make sure your hostname is set and fully qualified.
it's a problem with firewall, not with hostname... since there is a workaround for showing dashboard tab in webadmin and there is a bug for it ( https://bugzilla.redhat.com/show_bug.cgi?id=1155060 ), and dashboards work when accessed directly from reports portal, i will move this to verified
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHEA-2015-0176.html