Description of problem: Was printing a 30-page document when the computer was accidentally put into sleep mode. Now any document I try to print sits in the print queue. I rebooted the computer twice and still cannot print. Steps to Reproduce: 1. Select file to print. 2. Print document. 3. Check print queue to verify a pending status. Actual results: Document does not print. Expected results: Document should print. Additional info: Attempted with an additional printer in the house. Printer functions properly.
Please run this command: /usr/share/system-config-printer/troubleshoot/__init__.py What result do you get?
"No such file or directory"
What does 'rpm -q system-config-printer' say?
system-config-printer-0.7.74.11-4.fc8
Are you sure you typed in the command exactly as shown? Could you try copying and pasting it from this web page?
(In reply to comment #1) > Please run this command: > > /usr/share/system-config-printer/troubleshoot/__init__.py > > What result do you get? Just ran this command and came up with this result: [Eric@localhost ~]$ /usr/share/system-config-printer/troubleshoot/__init__.py Traceback (most recent call last): File "/usr/share/system-config-printer/troubleshoot/__init__.py", line 22, in <module> import gtk File "/usr/lib/python2.5/site-packages/gtk-2.0/gtk/__init__.py", line 79, in <module> _init() File "/usr/lib/python2.5/site-packages/gtk-2.0/gtk/__init__.py", line 67, in _init _gtk.init_check() RuntimeError: could not open display
It is a graphical application. Please try running it from e.g. a GNOME terminal window.
I'm sorry- For the first command, it opens up a printing troubleshooter. I select my printer and it tells me the queue is not enabled. Then it says to enable it I should select the 'enabled' checkbox in the 'policies' tab from the printing main menu. There was no checkbox under the 'policies' tab but there is one under the 'settings' tab so I checked that one, and that did the trick. I can now print. Thank you.
OK, I wondered if that might be the problem. So the bug becomes: while printing a job, suspending the machine causes the queue to become disabled. (Hmm, I need to make that trouble-shooter easier to start up on Fedora 8, and also to correct the text pointing out elements of the user interface.)
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This message is a reminder that Fedora 9 is nearing its end of life. Approximately 30 (thirty) days from now Fedora will stop maintaining and issuing updates for Fedora 9. It is Fedora's policy to close all bug reports from releases that are no longer maintained. At that time this bug will be closed as WONTFIX if it remains open with a Fedora 'version' of '9'. Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, simply change the 'version' to a later Fedora version prior to Fedora 9's end of life. Bug Reporter: Thank you for reporting this issue and we are sorry that we may not be able to fix it before Fedora 9 is end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora please change the 'version' of this bug to the applicable version. If you are unable to change the version, please add a comment here and someone will do it for you. Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Fedora release includes newer upstream software that fixes bugs or makes them obsolete. The process we are following is described here: http://fedoraproject.org/wiki/BugZappers/HouseKeeping