Bug 1009132
| Summary: | updates-plugin-WARNING **: failed to download: The backend exited unexpectedly. | ||||||||||
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| Product: | [Fedora] Fedora | Reporter: | Petr Schindler <pschindl> | ||||||||
| Component: | gnome-settings-daemon | Assignee: | Bastien Nocera <bnocera> | ||||||||
| Status: | CLOSED ERRATA | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||||
| Severity: | unspecified | Docs Contact: | |||||||||
| Priority: | unspecified | ||||||||||
| Version: | 20 | CC: | awilliam, bnocera, kparal, mkasik, mruckman, ofourdan, pnemade, rhughes, robatino, rstrode, tflink, tiagomatos | ||||||||
| Target Milestone: | --- | Keywords: | CommonBugs | ||||||||
| Target Release: | --- | ||||||||||
| Hardware: | Unspecified | ||||||||||
| OS: | Unspecified | ||||||||||
| Whiteboard: | AcceptedBlocker https://fedoraproject.org/wiki/Common_F20_bugs#gnome-software-updates | ||||||||||
| Fixed In Version: | gnome-settings-daemon-3.10.0-3.fc20 | Doc Type: | Bug Fix | ||||||||
| Doc Text: | Story Points: | --- | |||||||||
| Clone Of: | Environment: | ||||||||||
| Last Closed: | 2013-10-13 19:53:05 UTC | Type: | Bug | ||||||||
| Regression: | --- | Mount Type: | --- | ||||||||
| Documentation: | --- | CRM: | |||||||||
| Verified Versions: | Category: | --- | |||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||
| Embargoed: | |||||||||||
| Bug Depends On: | |||||||||||
| Bug Blocks: | 980650, 980651 | ||||||||||
| Attachments: |
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This update method is meant to be default so I propose it as freeze exception. It violates this criterion: "The installed system must be able to download and install updates with yum and with the default graphical package manager in all release-blocking desktops." I propose it as FE because there is another possibility how to update with gui - PK which works and now is equivalent to gnome-software. Can you please do (as root): killall packagekitd sudo /usr/libexec/packagekitd --backend=yum --disable-timer --verbose Then try to reproduce the bug. Hopefully a python backtrace should appear in the terminal. If so, that allows me to find the bug. Thanks. Created attachment 799513 [details]
output from packagekitd
This is what I get when I run suggested commands.
Created attachment 799514 [details]
output from journalctl -a
Discussed in 2013-09-18 blocker review meeting [1]. While graphical updates are not required for alpha, fixing it would be a good move. A tested fix would be considered past freeze. [1] http://meetbot.fedoraproject.org/fedora-blocker-review/2013-09-18/ Discussed in 2013-09-18 blocker review meeting [1]. AcceptedBlocker - Violates the following F20 beta criterion for graphical updates on a gnome install: "The installed system must be able to download and install updates with the default graphical package manager in all release-blocking desktops." [2] [1] http://meetbot.fedoraproject.org/fedora-blocker-review/2013-09-25/ [2] https://fedoraproject.org/wiki/Fedora_20_Beta_Release_Criteria gnome-settings-daemon-3.10.0-3.fc20 has been submitted as an update for Fedora 20. https://admin.fedoraproject.org/updates/gnome-settings-daemon-3.10.0-3.fc20 Package gnome-settings-daemon-3.10.0-3.fc20: * should fix your issue, * was pushed to the Fedora 20 testing repository, * should be available at your local mirror within two days. Update it with: # su -c 'yum update --enablerepo=updates-testing gnome-settings-daemon-3.10.0-3.fc20' as soon as you are able to. Please go to the following url: https://admin.fedoraproject.org/updates/FEDORA-2013-18939/gnome-settings-daemon-3.10.0-3.fc20 then log in and leave karma (feedback). gnome-settings-daemon-3.10.0-3.fc20 has been pushed to the Fedora 20 stable repository. If problems still persist, please make note of it in this bug report. |
Created attachment 798937 [details] gnome-settings-daemon logs Description of problem: Updates aren't installed when I try to update with gnome-software. System is rebooted twice, but no updates are installed. In logs I can see these things: failed to read: Feailed to open file '/var/lib/PackageKit/prepared-update': No such file or directory updates-plugin-WARNING **: failed to download: The backend exited unexpectedly. This is a serious error as the spawned backend did not complete the pending transaction. You can find gnome-settings-daemon logs in attachment. Version-Release number of selected component (if applicable): gnome-settings-daemon-3.9.91.1-2.fc20 gnome-software-3.9.3-2.fc20 How reproducible: always Steps to Reproduce: 1. run gnome-software 2. go to updates 3. click on 'restart & install' 4. restart Actual results: No updates are installed. Expected results: Updates are installed Additional info: