Bug 1018605

Summary: Resources::Candlepin::OwnerInfo: 500 Internal Server Error
Product: Red Hat Satellite Reporter: jmagen <jmagen>
Component: Subscription ManagementAssignee: candlepin-bugs
Status: CLOSED WORKSFORME QA Contact: Katello QA List <katello-qa-list>
Severity: high Docs Contact:
Priority: unspecified    
Version: NightlyCC: jesusr, mmccune
Target Milestone: UnspecifiedFlags: mmccune: needinfo+
Target Release: Unused   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-10-14 21:51:50 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
katello-debug .tar.gz output
none
Comment none

Description jmagen@redhat.com 2013-10-13 18:34:42 UTC
Created attachment 915780 [details]
Comment

(This comment was longer than 65,535 characters and has been moved to an attachment by Red Hat Bugzilla).

Comment 1 RHEL Program Management 2013-10-13 18:44:30 UTC
Since this issue was entered in Red Hat Bugzilla, the release flag has been
set to ? to ensure that it is properly evaluated for this release.

Comment 3 Jesus M. Rodriguez 2013-10-14 13:46:00 UTC
Verify the database is accessible, the exception shows a bunch of I/O errors which indicates a problem with connecting to the database.

Comment 4 Mike McCune 2013-10-14 18:21:17 UTC
agree with what Jesus said:

* Check that postgres is running

* run 'katello-service status' and paste that output here

* ensure you have disk space

Comment 5 jmagen@redhat.com 2013-10-14 20:26:20 UTC
Yesterday, I ran katello-service status and all was running.

I can't re-produce the problem.  I turned off the production sat6 install and setup a develop environment and all is ok.

You can close the bug.