Bug 1022801
| Summary: | Can't display the Data Center subpool in the SAM web UI | ||||||
|---|---|---|---|---|---|---|---|
| Product: | [Retired] Subscription Asset Manager | Reporter: | Liushihui <shihliu> | ||||
| Component: | candlepin | Assignee: | Adam Price <adprice> | ||||
| Status: | CLOSED WONTFIX | QA Contact: | SAM QE List <sam-qe-list> | ||||
| Severity: | high | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 1.3 | CC: | adprice, bkearney, liliu, qianzhan, sgao, shihliu | ||||
| Target Milestone: | rc | ||||||
| Target Release: | --- | ||||||
| Hardware: | x86_64 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2014-06-25 15:17:00 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Bug Depends On: | |||||||
| Bug Blocks: | 833466 | ||||||
| Attachments: |
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@Liushihui I'm unable to reproduce this failure. What version of SAM did you install? 1.3.0? 1.3.1? Is this an upgraded installation? Do you happen to have the manifest that you imported into your SAM server? That would help in tracking down this issue. Thank you. Hi, Adam The bug found on sam-1.3.1-RHEL-6-20131017.0, The SAM isn't upgraded installation but new fully installation. Maybe you can try it on our SAM environment: SAM IP: 10.66.13.117 It can't reproduce on the latest RHEL-7.0-20140409.0(KVM) against SAM-1.4.0-RHEL-6-20140416.0, it only exist on SAM1.3 Version-Release number of selected component (if applicable): subscription-manager-1.10.14-7.el7.x86_64 python-rhsm-1.10.12-2.el7.x86_64 virt-who-0.8-12.el7.noarch katello-headpin-1.4.3.26-1.el6sam_splice.noarch candlepin-0.9.6-1.el6_5.noarch Since this is fixed in 1.4, I am closing this out. |
Created attachment 815614 [details] SAM-notification.log Description of problem: After host subscribe the Data center pool, The Data center subpool can display in the Guest's CLI but can't display in the SAM web UI Version-Release number of selected component (if applicable): subscription-manager-1.9.9-1.el6.x86_64 python-rhsm-1.9.6-1.el6.x86_64 virt-who-0.8-9.el6.noarch candlepin-0.8.26-1.el6sam.noarch katello-headpin-1.4.3.20-1.el6sam_splice.noarch How reproducible: Always Steps to Reproduce: 1. Register Host and Guest to SAM server, Host has subscribed Data center pool # subscription-manager register --username=admin --password=admin # subscription-manager subscribe --pool=8ac28c6341e82bae0141e82f59510249 Successfully attached a subscription for: Red Hat Enterprise Linux Server, Datacenter Standard 2. Open SAM web UI, Go to System-->All,Choose the Guest, check the Guest's available subscription, Data center subpool hasn't been displayed 3. In the Guest, run "subscription-manager list --available", it can display the Datacenter subpool. [root@rhel65sp4 ~]# subscription-manager list --available +-------------------------------------------+ Available Subscriptions +-------------------------------------------+ Subscription Name: Red Hat Enterprise Linux Server, Datacenter Standard Provides: Red Hat Beta Red Hat Enterprise Linux 7 Public Beta Red Hat Software Collections (for RHEL Server) Red Hat Enterprise Linux Server Red Hat Software Collections Beta (for RHEL Server) SKU: RH00050 Pool ID: 8ac28df541e83a900141e88de021003d Available: Unlimited Suggested: 1 Service Level: Standard Service Type: L1-L3 Multi-Entitlement: No Ends: 12/31/2013 System Type: Virtual 4. In the Guest, subscribe this subpool # subscription-manager subscribe --pool="datacenter subpool id" 5. Open SAM web UI, Go to System-->All,Choose the guest, Click the "subscription" tab, it can't display all the subscriptions, it will pop up error message in the page as the following: "undefined method `entitlementId' for nil:NilClass (NoMethodError)" Actual results: As the step2 and step5's result. Expected results: After step2, it should display the Data center subpool in the SAM web UI After step5, it should display all the subscriptions of the Guest, including the consumed pool and available pools. Additional info: see the detail error information of SAM web UI in the attachment.