Bug 1030676

Summary: Frequent network dropouts
Product: [Community] PressGang CCMS Reporter: Matthew Casperson <mcaspers>
Component: REST-APIAssignee: Nobody <nobody>
Status: NEW --- QA Contact:
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 1.2CC: cbredesen
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Hardware: Unspecified   
OS: Unspecified   
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Fixed In Version: Doc Type: Bug Fix
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Description Matthew Casperson 2013-11-14 22:39:49 UTC
The prod server experiences frequent network dropouts, which results in errors displayed in the UI.

Symptoms are:

* Happens over VPN and LAN
* Happens throughout the day
* REST calls will time out during this period (even between DocBuilder and the prod srver)
* SSH connections will freeze

Comment 1 Matthew Casperson 2013-11-14 22:40:14 UTC
The fact that system level network services like SSH freeze tends to rule out any issues with the PressGang code.

Comment 2 Matthew Casperson 2013-11-14 22:49:36 UTC
While a SSH session is locked up, a remote desktop session will still work. 

To test this I left htop running in a SSH window and also in a Virtual Machine Manager remote desktop. The remote desktop showed continuous refreshed, while the SSH session was frozen and unresponsive. 

This might indicate some networking issue between the host and the vm.