Bug 1072558
| Summary: | Error during CUPS operation Success | ||||||
|---|---|---|---|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Peter H. Jones <jones.peter.busi> | ||||
| Component: | system-config-printer | Assignee: | Tim Waugh <twaugh> | ||||
| Status: | CLOSED WORKSFORME | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||
| Severity: | unspecified | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 20 | CC: | jpopelka, twaugh | ||||
| Target Milestone: | --- | ||||||
| Target Release: | --- | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2014-03-04 20:11:26 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
|
||||||
Rebooted. Tried to install under the Troubleshooter and failed. Removed the printer that I had cloned from the first location. Tried a straight install. It worked! Also, please note that I had and have the drivers from the Brother website: cupswrapperHL2270DW-2.0.4-2.i386 hl2270dwlpr-2.1.0-1.i386 |
Created attachment 870591 [details] troubleshooting file from attempting to install a printer Description of problem: I had successfully configured a Brother HL-2270DW in USB mode in one location on a notebook. When I moved the notebook and tried to user that printer configuration on another Brother HL-2270DW in another location, print jobs hung in the print queue as "Processing". I then realized that the jobs were not printing because the two printers have different serial numbers, possibly causing the rejection. I deleted the jobs. In Print Settings, I tried to copy the configuration from the first location, and then tried to change the URL. I couldn't seem to do that, so I decided to run the Troubleshooter on it. No jobs were in the queue, and I indicated the nonexistent jobs "failed to print correctly". I got a troubleshoot.txt file that I shall attach. Then, I tried Adding a Printer, indicating the second printer. After the search for drivers, I got the CUPS error. Version-Release number of selected component (if applicable): system-config-printer-1.4.3-2.fc20.x86_64 How reproducible: Only tried once. Would like to try fresh boot and install as new in Troubleshooter. Steps to Reproduce: 1. Try to use same make/model printer on more than one printer. Actual results: Second printer doesn't work. Expected results: If it's expected that the second printer should not work, to avoid accidentally sending print jobs to the wrong location, there should be a warning that an installation is requred. When looking at the status of the printer in the second locationm, I should have seen the status as "disconnected", instead of "idle".