Bug 1109398
| Summary: | Unable to retrieve active subscriptions from subscription-manager ui and cli | ||||||
|---|---|---|---|---|---|---|---|
| Product: | Red Hat Satellite | Reporter: | sthirugn <sthirugn> | ||||
| Component: | Subscription Management | Assignee: | Eric Helms <ehelms> | ||||
| Status: | CLOSED CURRENTRELEASE | QA Contact: | Corey Welton <cwelton> | ||||
| Severity: | unspecified | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 6.0.3 | CC: | cwelton, ehelms, jmontleo | ||||
| Target Milestone: | Unspecified | ||||||
| Target Release: | Unused | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| URL: | http://projects.theforeman.org/issues/6249 | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2014-07-02 14:09:04 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
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Created attachment 908687 [details]
Active Subscriptions retrieval failed
The bug description explains the subscription-manager-gui failure. But the cli fails for the same reason too. # subscription-manager register --org='ACME_Corporation' --user=**** --password=*** --environment='DEV/cv1' --autosubscribe The system has been registered with ID: a62392a7-f988-474a-b494-4d78de08c78c Installed Product Current Status: Product Name: Red Hat Enterprise Linux Server Status: Subscribed # subscription-manager list --available Couldn't find organization 'ACME_Corporation' Created redmine issue http://projects.theforeman.org/issues/6249 from this bug Moving to POST since upstream bug http://projects.theforeman.org/issues/6249 has been closed Verified in Satellite-6.0.3-RHEL-7-20140619.0 - subscriptions can now be retrieved via subscription-manager. Wrong verified version above. correct version was Satellite-6.0.3-RHEL-6-20140619.0 This was delivered in 6.0.3, the Beta version of Satellite 6.0 This was delivered with 6.0.3, which is the Satellite 6 Beta. |
Description of problem: subscription-manager-gui - Retreiving active subscriptions failed Version-Release number of selected component (if applicable): * apr-util-ldap-1.3.9-3.el6_0.1.x86_64 * candlepin-0.9.19-1.el6_5.noarch * candlepin-scl-1-5.el6_4.noarch * candlepin-scl-quartz-2.1.5-5.el6_4.noarch * candlepin-scl-rhino-1.7R3-1.el6_4.noarch * candlepin-scl-runtime-1-5.el6_4.noarch * candlepin-selinux-0.9.19-1.el6_5.noarch * candlepin-tomcat6-0.9.19-1.el6_5.noarch * elasticsearch-0.90.10-4.el6sat.noarch * foreman-1.6.0.17-1.el6sat.noarch * foreman-compute-1.6.0.17-1.el6sat.noarch * foreman-gce-1.6.0.17-1.el6sat.noarch * foreman-libvirt-1.6.0.17-1.el6sat.noarch * foreman-ovirt-1.6.0.17-1.el6sat.noarch * foreman-postgresql-1.6.0.17-1.el6sat.noarch * foreman-proxy-1.6.0.7-1.el6sat.noarch * foreman-selinux-1.6.0-4.el6sat.noarch * foreman-vmware-1.6.0.17-1.el6sat.noarch * katello-1.5.0-26.el6sat.noarch * katello-ca-1.0-1.noarch * katello-certs-tools-1.5.5-1.el6sat.noarch * katello-installer-0.0.48-1.el6sat.noarch * openldap-2.4.23-31.el6.x86_64 * pulp-katello-0.3-3.el6sat.noarch * pulp-nodes-common-2.4.0-0.20.beta.el6sat.noarch * pulp-nodes-parent-2.4.0-0.20.beta.el6sat.noarch * pulp-puppet-plugins-2.4.0-0.20.beta.el6sat.noarch * pulp-puppet-tools-2.4.0-0.20.beta.el6sat.noarch * pulp-rpm-plugins-2.4.0-0.20.beta.el6sat.noarch * pulp-selinux-2.4.0-0.20.beta.el6sat.noarch * pulp-server-2.4.0-0.20.beta.el6sat.noarch * python-ldap-2.3.10-1.el6.x86_64 * ruby193-rubygem-net-ldap-0.3.1-3.el6sat.noarch * ruby193-rubygem-runcible-1.1.0-2.el6sat.noarch How reproducible: Always Steps to Reproduce: 1. Register a content host to Sat6 using subscription-manager-gui using following steps 2. Launch subscription-manager-gui 3. Click System -> Register -> Uncheck - I will use an Activation Key. click Next 4. Enter Credentials. Note: Check - Manually attach subscriptions after registration 5. Select the Organization 6. Select environment/content view option. Click Register. 7. After registration, Navigate to "All Available Subscriptions" and click "Update" Actual results: Retrieving active subscriptions errored - (see screenshot) Unable to search for subscriptions: Couldn't find organization 'ACME_Corporation' production.log ==> /var/log/foreman/production.log <== Completed 200 OK in 110ms (Views: 0.3ms | ActiveRecord: 0.0ms) Processing by Katello::Api::V1::CandlepinProxiesController#get as JSON Parameters: {"consumer"=>"d2fed351-b863-4195-91b9-4ef0e08cfa28", "api_version"=>"v1", "organization_id"=>"ACME_Corporation", "candlepin_proxy"=>{}} [ERROR 2014-06-13 14:59:01 cp_proxy #21550] *** ERROR: Couldn't find organization 'ACME_Corporation' (404) *** [ERROR 2014-06-13 14:59:01 cp_proxy #21550] REQUEST URL: /katello/api/owners/ACME_Corporation/pools?consumer=d2fed351-b863-4195-91b9-4ef0e08cfa28 [ERROR 2014-06-13 14:59:01 cp_proxy #21550] Katello::HttpErrors::NotFound: Couldn't find organization 'ACME_Corporation' | /opt/rh/ruby193/root/usr/share/gems/gems/katello-1.5.0/app/controllers/katello/api/v1/api_controller.rb:68:in `find_optional_organization' | /opt/rh/ruby193/root/usr/share/gems/gems/katello-1.5.0/app/controllers/katello/api/v1/candlepin_proxies_controller.rb:415:in `authorize_proxy_routes' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:520:in `block (3 levels) in _run__1356866827214790485__process_action__4491727737124774105__callbacks' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_9901' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:326:in `around' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:310:in `_callback_around_2812' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_9901' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:471:in `block (2 levels) in _run__1356866827214790485__process_action__4491727737124774105__callbacks' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_9900' | /usr/share/foreman/app/models/concerns/foreman/thread_session.rb:33:in `clear_thread' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_9900' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:415:in `block in _run__1356866827214790485__process_action__4491727737124774105__callbacks' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_9899' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:326:in `around' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:310:in `_callback_around_13' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_9899' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:414:in `_run__1356866827214790485__process_action__4491727737124774105__callbacks' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:405:in `__run_callback' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:385:in `_run_process_action_callbacks' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:81:in `run_callbacks' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/callbacks.rb:17:in `process_action' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/rescue.rb:29:in `process_action' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/instrumentation.rb:30:in `block in process_action' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/notifications.rb:123:in `block in instrument' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/notifications/instrumenter.rb:20:in `instrument' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/notifications.rb:123:in `instrument' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/instrumentation.rb:29:in `process_action' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/params_wrapper.rb:207:in `process_action' | /opt/rh/ruby193/root/usr/share/gems/gems/activerecord-3.2.8/lib/active_record/railties/controller_runtime.rb:18:in `process_action' | /opt/rh/ruby193/root/usr/share/gems/gems/katello-1.5.0/app/controllers/katello/api/api_controller.rb:109:in `process_action' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/base.rb:121:in `process' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/rendering.rb:45:in `process' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal.rb:203:in `dispatch' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/rack_delegation.rb:14:in `dispatch' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal.rb:246:in `block in action' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:73:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:73:in `dispatch' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:36:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/mapper.rb:42:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:68:in `block in call' | /opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:56:in `each' | /opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:56:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:600:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/engine.rb:479:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/railtie/configurable.rb:30:in `method_missing' | /opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:68:in `block in call' | /opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:56:in `each' | /opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:56:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:600:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/apipie-rails-0.1.2/lib/apipie/static_dispatcher.rb:65:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/apipie-rails-0.1.2/lib/apipie/middleware/checksum_in_headers.rb:27:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/best_standards_support.rb:17:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/etag.rb:23:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/conditionalget.rb:25:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/head.rb:14:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/params_parser.rb:21:in `call' | /usr/share/foreman/lib/middleware/catch_json_parse_errors.rb:9:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/flash.rb:242:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/session/abstract/id.rb:205:in `context' | /opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/session/abstract/id.rb:200:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/cookies.rb:339:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/activerecord-3.2.8/lib/active_record/query_cache.rb:64:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/activerecord-3.2.8/lib/active_record/connection_adapters/abstract/connection_pool.rb:473:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/callbacks.rb:28:in `block in call' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:405:in `_run__2873742961269082198__call__4591553551730949552__callbacks' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:405:in `__run_callback' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:385:in `_run_call_callbacks' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:81:in `run_callbacks' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/callbacks.rb:27:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/remote_ip.rb:31:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/debug_exceptions.rb:16:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/show_exceptions.rb:56:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/katello-1.5.0/lib/katello/middleware/silenced_logger.rb:30:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/request_id.rb:22:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/methodoverride.rb:21:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/runtime.rb:17:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/cache/strategy/local_cache.rb:72:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/lock.rb:15:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:136:in `forward' | /opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:245:in `fetch' | /opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:185:in `lookup' | /opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:66:in `call!' | /opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:51:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/engine.rb:479:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/application.rb:223:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/railtie/configurable.rb:30:in `method_missing' | /opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/builder.rb:134:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/urlmap.rb:64:in `block in call' | /opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/urlmap.rb:49:in `each' | /opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/urlmap.rb:49:in `call' | /usr/lib/ruby/gems/1.8/gems/passenger-4.0.18/lib/phusion_passenger/rack/thread_handler_extension.rb:77:in `process_request' | /usr/lib/ruby/gems/1.8/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:140:in `accept_and_process_next_request' | /usr/lib/ruby/gems/1.8/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:108:in `main_loop' | /usr/lib/ruby/gems/1.8/gems/passenger-4.0.18/lib/phusion_passenger/request_handler.rb:441:in `block (3 levels) in start_threads' | /opt/rh/ruby193/root/usr/share/gems/gems/logging-1.8.1/lib/logging/diagnostic_context.rb:323:in `call' | /opt/rh/ruby193/root/usr/share/gems/gems/logging-1.8.1/lib/logging/diagnostic_context.rb:323:in `block in create_with_logging_context' Completed 404 Not Found in 12ms (Views: 0.2ms | ActiveRecord: 0.5ms) Connecting to database specified by database.yml Connected to server. Client connected. Client disconnected. Expected Results: Active Subscriptions retrieved Additional info: