Bug 1142526

Summary:	Installation document for tomcat does not have any description like "Red Hat does not support Bitronix's library bundled with jboss-bpms-6.0.2.GA-redhat-5-deployable-generic.zip"
Product:	[Retired] JBoss BPMS Platform 6	Reporter:	Hisao Furuichi <hfuruich>
Component:	Documentation	Assignee:	Vikram Goyal <vigoyal>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Marek Winkler <mwinkler>
Severity:	high	Docs Contact:	Vikram Goyal <vigoyal>
Priority:	high
Version:	6.0.2	CC:	brms-docs, mwinkler
Target Milestone:	CR2
Target Release:	One-off release
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2014-11-03 01:50:07 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Hisao Furuichi 2014-09-17 00:43:35 UTC

Document URL:
https://access.redhat.com/documentation/en-US/Red_Hat_JBoss_BPM_Suite/6.0/html-single/Installation_Guide/index.html#Setting_up_transaction_manager

Section Number and Name:
"4. Install the transaction manager." 

Describe the issue: 
there is no description explaining "Red Hat does not support Bitronix library itself".

Suggestions for improvement:
Please add above explanation. 

Additional information: 
If customer wants the official support for a transaction manager, JBoss EAP is the one they would better to use.

Comment 2 Vikram Goyal 2014-09-19 04:50:14 UTC

Thanks Hisao. I have added the following comment in this section near the setting up the transaction manager heading. I have deliberately not said anything about using EAP if support is required.

"Please note that the following section describes the setup of a transaction manager, Bitronix that is not officially supported by Red Hat."

This can be verified here [1].

Moving to ON_QA.

[1] https://access.redhat.com/documentation/en-US/Red_Hat_JBoss_BPM_Suite/6.0/html-single/Installation_Guide/index.html#Setting_up_transaction_manager

Comment 3 Marek Winkler 2014-09-19 08:57:46 UTC

Vikram,

I am sorry but I cannot find your comment

"Please note that the following section describes the setup of a transaction manager, Bitronix that is not officially supported by Red Hat."

anywhere in the "Setting up transaction manager" section. I followed the link [1]. Have I missed anything?

[1] https://access.redhat.com/documentation/en-US/Red_Hat_JBoss_BPM_Suite/6.0/html-single/Installation_Guide/index.html#Setting_up_transaction_manager

Comment 4 Vikram Goyal 2014-09-19 22:07:47 UTC

Oh sorry Marek! I put the link to access.redhat.com instead of documentation stage. The correct link is here [1].

Moving back to ON_QA.

[1] http://documentation-devel.engineering.redhat.com/site/documentation/en-US/Red_Hat_JBoss_BPM_Suite/6.0/html-single/Installation_Guide/index.html#Setting_up_transaction_manager

Comment 5 Marek Winkler 2014-09-22 08:15:31 UTC

No problem Vikram, verified with the correct link.