Bug 1152646

Summary: User Portal is not fully rendered in Internet Explorer 8
Product: Red Hat Enterprise Virtualization Manager Reporter: Pavel Novotny <pnovotny>
Component: ovirt-engine-userportalAssignee: Greg Sheremeta <gshereme>
Status: CLOSED CURRENTRELEASE QA Contact: Pavel Novotny <pnovotny>
Severity: urgent Docs Contact:
Priority: urgent    
Version: 3.5.0CC: aberezin, ecohen, gklein, iheim, lsurette, rbalakri, Rhev-m-bugs, yeylon
Target Milestone: ---Keywords: Regression
Target Release: 3.5.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: ux
Fixed In Version: rhevm-userportal-3.5.0-0.19.beta.el6ev.noarch Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2015-02-16 13:36:17 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1147536, 1164308, 1164311    
Attachments:
Description Flags
screens: partly rendered User Portal
none
screen: fixed User Portal GUI in IE 8 none

Description Pavel Novotny 2014-10-14 15:20:38 UTC
Created attachment 946955 [details]
screens: partly rendered User Portal

Description of problem:
The User Portal GUI is not fully rendered in Internet Explorer 8 (on Windows XP/7). The top panel is blank, including Basic and Extended tabs.

Version-Release number of selected component (if applicable):
rhevm-3.5.0-0.14.beta.el6ev.noarch (vt5).
IE8 @ Windows XP & 7x64

How reproducible:
100%

Steps to Reproduce:
1. Log into the User Portal / Power User Portal and wait until GUI is loaded.
2.
3.

Actual results:
The upper area of User Portal is blank, that includes the user menu, Guide, About and tabs Basic and Extended. See attached screenshots.
The rest (rendered) part of the GUI then works ok.

Expected results:
The whole GUI is rendered.

Additional info:

Regression against 3.4.

No errors occured in engine.log as well as in HTTPD access & error logs.
It seems this is problem just of IE8 rendering the 3.5 GUI. IE9/10/11 renders User Portal correctly.

Comment 2 Einav Cohen 2014-11-06 17:33:30 UTC
not sure why this one hasn't moved to ON_QA automatically...

Comment 3 Pavel Novotny 2014-11-10 14:11:19 UTC
Verified in rhevm-3.5.0-0.19.beta.el6ev.noarch (vt9), IE 8 / Windows XP.

The User Portal / Power User Portal GUI is now fully rendered and functional. See attached screenshot for details.

Comment 4 Pavel Novotny 2014-11-10 14:12:46 UTC
Created attachment 955827 [details]
screen: fixed User Portal GUI in IE 8