Bug 1162069

Summary:	ISE when loading most of help pages
Product:	Red Hat Satellite 5	Reporter:	Jan Hutař <jhutar>
Component:	WebUI	Assignee:	Grant Gainey <ggainey>
Status:	CLOSED NOTABUG	QA Contact:	Red Hat Satellite QA List <satqe-list>
Severity:	high	Docs Contact:
Priority:	high
Version:	570	CC:	cperry, jhutar
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2014-11-11 05:51:16 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1127215

Description Jan Hutař 2014-11-10 08:21:52 UTC

Description of problem:
There is an ISE when accessing most of help pages.


Version-Release number of selected component (if applicable):
Satellite-5.7.0-RHEL6-re20141031.0.x86_64
  (i.e. spacewalk-java-2.3.8-52.el6sat.noarch)


How reproducible:
always


Steps to Reproduce:
1. Go to https://<fqdn>/rhn/help/index.do
2. Click to Red Hat Satellite Reference Guide -> English -> Next -> Next


Actual results:
ISE. Nothing in the logs (I'm tailing catalina.out, httpd/*_log and audit.log).


Expected results:
1. help page should be displayed
2. there should be some traceback in the logs


Additional info:
Some of URLs producing ISE:
https://<fqdn>/rhn/help/reference/en-US/pr01s02.jsp
https://<fqdn>/rhn/help/reference/de-DE/index.jsp
https://<fqdn>/rhn/help/satellite/en-US/pref-Red_Hat_Satellite-Preface-Audience.jsp
https://<fqdn>/rhn/help/satellite/de-DE/index.jsp
https://<fqdn>/rhn/help/user-guide/en-US/sect_RedHat-Getting_Help_and_Giving_Feedback.jsp

Comment 2 Jan Hutař 2014-11-11 05:51:16 UTC

Noo, I'm sorry for the mess :-(

This was probably caused by insufficient disk space on the system. I have done some cleanup later that day and it works correctly now.