Bug 1162069 - ISE when loading most of help pages
Summary: ISE when loading most of help pages
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat Satellite 5
Classification: Red Hat
Component: WebUI
Version: 570
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: ---
Assignee: Grant Gainey
QA Contact: Red Hat Satellite QA List
URL:
Whiteboard:
Depends On:
Blocks: sat570-blockers
TreeView+ depends on / blocked
 
Reported: 2014-11-10 08:21 UTC by Jan Hutař
Modified: 2014-11-11 05:51 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2014-11-11 05:51:16 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Jan Hutař 2014-11-10 08:21:52 UTC
Description of problem:
There is an ISE when accessing most of help pages.


Version-Release number of selected component (if applicable):
Satellite-5.7.0-RHEL6-re20141031.0.x86_64
  (i.e. spacewalk-java-2.3.8-52.el6sat.noarch)


How reproducible:
always


Steps to Reproduce:
1. Go to https://<fqdn>/rhn/help/index.do
2. Click to Red Hat Satellite Reference Guide -> English -> Next -> Next


Actual results:
ISE. Nothing in the logs (I'm tailing catalina.out, httpd/*_log and audit.log).


Expected results:
1. help page should be displayed
2. there should be some traceback in the logs


Additional info:
Some of URLs producing ISE:
https://<fqdn>/rhn/help/reference/en-US/pr01s02.jsp
https://<fqdn>/rhn/help/reference/de-DE/index.jsp
https://<fqdn>/rhn/help/satellite/en-US/pref-Red_Hat_Satellite-Preface-Audience.jsp
https://<fqdn>/rhn/help/satellite/de-DE/index.jsp
https://<fqdn>/rhn/help/user-guide/en-US/sect_RedHat-Getting_Help_and_Giving_Feedback.jsp

Comment 2 Jan Hutař 2014-11-11 05:51:16 UTC
Noo, I'm sorry for the mess :-(

This was probably caused by insufficient disk space on the system. I have done some cleanup later that day and it works correctly now.


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