Bug 1163508

Summary:	There is no way to download usb filter editor msi for 3.4
Product:	Red Hat Enterprise Virtualization Manager	Reporter:	Marina Kalinin <mkalinin>
Component:	spice-usb-share-win	Assignee:	Uri Lublin <uril>
Status:	CLOSED DUPLICATE	QA Contact:	SPICE QE bug list <spice-qe-bugs>
Severity:	high	Docs Contact:
Priority:	high
Version:	3.4.0	CC:	cfergeau, dblechte, dornelas, ecohen, iheim, lsurette, rbalakri, Rhev-m-bugs, yeylon
Target Milestone:	---	Keywords:	Reopened
Target Release:	---
Hardware:	All
OS:	Windows
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:
Clones:	1163517 (view as bug list)		Environment:
Last Closed:	2015-09-09 20:15:35 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1163517

Description Marina Kalinin 2014-11-12 21:37:59 UTC

There are 2 problems with USB Filter Editor msi location on rhn:

1. There is no Downloads tab for 3.4, as it used to be and there is no way for customers to find it and download it.
3.3: https://rhn.redhat.com/rhn/software/channel/downloads/Download.do?cid=20703
Note the ISO's available under the Downloads tab.
3.4: https://rhn.redhat.com/network/software/channels/details.pxt?cid=22210
Note - there is no Downloads tab.
I searched by package search and could not find anything as well.


2. Insufficient and misleading documentation about where to get USBFilterEditor.msi: 
https://access.redhat.com/documentation/en-US/Red_Hat_Enterprise_Virtualization/3.4/html-single/Administration_Guide/index.html#sect-The_USB_Filter_Editor

It says - check Release Notes for additional info. Nothing there. I prefer to have a direct link to a location on customer portal where the customer would be able downloading this.

Comment 1 David Blechter 2014-11-13 12:55:26 UTC

(In reply to Marina from comment #0)
> There are 2 problems with USB Filter Editor msi location on rhn:
> 
> 1. There is no Downloads tab for 3.4, as it used to be and there is no way
> for customers to find it and download it.
> 3.3:
> https://rhn.redhat.com/rhn/software/channel/downloads/Download.do?cid=20703
> Note the ISO's available under the Downloads tab.
> 3.4: https://rhn.redhat.com/network/software/channels/details.pxt?cid=22210
> Note - there is no Downloads tab.
> I searched by package search and could not find anything as well.
> 
> 
> 2. Insufficient and misleading documentation about where to get
> USBFilterEditor.msi: 
> https://access.redhat.com/documentation/en-US/
> Red_Hat_Enterprise_Virtualization/3.4/html-single/Administration_Guide/index.
> html#sect-The_USB_Filter_Editor
> 
> It says - check Release Notes for additional info. Nothing there. I prefer
> to have a direct link to a location on customer portal where the customer
> would be able downloading this.

The description of this bug has nothing to do with this component. spice-usb=share-win was created to handle the 3rd party usb redirection.

It is used the USB filter info, but The editor and the usbfilter.txt is owned by RHEVM.

*** This bug has been marked as a duplicate of bug 1163517 ***

Comment 2 Marina Kalinin 2014-11-13 14:42:58 UTC

David,
In the past you recommended me to open a bug anyway, and you would redirect it to the correct component.
Current problem is where the customer is supposed to get this MSI?
It is no-where in RHN.
Compared to 3.3, where it was on RHEVM 3.3 downloading page. Now such thing does not exist.
Which implies some change in a process, probably coming from your team and not updating some errata/documentation requests.
Reopening and hopefully we can discuss this together with Spice + RHN + Docs teams and decide on the correct process.

Thank you,
Marina.