Bug 1173266

Summary:	Satellite 6 can't be installed if syslog not running - /dev/log does not exist
Product:	Red Hat Satellite	Reporter:	Thom Carlin <tcarlin>
Component:	Installation	Assignee:	Chris Roberts <chrobert>
Status:	CLOSED NEXTRELEASE	QA Contact:	Katello QA List <katello-qa-list>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	6.0.6	CC:	bbuckingham, bkearney, chrobert, cwelton, ehelms, mmccune, phess, stbenjam, tcarlin
Target Milestone:	Unspecified	Keywords:	Triaged
Target Release:	Unused
Hardware:	x86_64
OS:	Linux
URL:	http://projects.theforeman.org/issues/16778
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2017-08-01 20:03:02 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1171330

Description Thom Carlin 2014-12-11 19:09:39 UTC

Description of problem:

After bz 1124468, receiving pulp-manage-db error

Version-Release number of selected component (if applicable):

6.0.6

How reproducible:

Unsure (happens on this site)

Steps to Reproduce:
1. katello-installer
2.
3.

Actual results:

pulp-manage-db returns 1

Expected results:

Sat 6 to install

Additional info:

Uploading foreman-debug

Comment 2 RHEL Program Management 2014-12-11 19:35:06 UTC

Since this issue was entered in Red Hat Bugzilla, the release flag has been
set to ? to ensure that it is properly evaluated for this release.

Comment 4 Thom Carlin 2014-12-11 19:53:50 UTC

manage.py:119:main:AttributeError: 'NoneType' object has no attribute 'critical'

connect() to /dev/log returns ENOENT No such file or directory

Comment 5 Thom Carlin 2014-12-11 20:08:46 UTC

Thanks to help from developers in #pulp, /dev/log doesn't exist.  This is due to rsyslog not running.  The client is running syslog-ng instead.

Comment 6 Thom Carlin 2014-12-11 20:15:10 UTC

Starting either rsyslog or syslog-ng creates /dev/log which got us past the Errno 2.

New error in separate case :-)

Comment 7 Stephen Benjamin 2015-02-25 09:09:13 UTC

Is this still a bug or can we close this? Sounds like it works fine with syslog-ng, you just needed to start the service?

Comment 8 Thom Carlin 2015-02-25 10:23:01 UTC

I would suggest it be reclassified as a doc bz/RFE: Satellite 6 (pulp) requires a syslog service to be running.

Comment 9 Stephen Benjamin 2016-07-29 13:18:57 UTC

We could probably keep this against the installer and add a hook to check for this.

Comment 10 Stephen Benjamin 2016-07-29 14:21:10 UTC

Created redmine issue http://projects.theforeman.org/issues/15898 from this bug

Comment 12 Chris Roberts 2016-10-03 19:26:30 UTC

http://projects.theforeman.org/issues/16778

Comment 13 Bryan Kearney 2017-08-01 20:03:02 UTC

The fix to this bug will be delivered with release 6.3 of Satellite.