Bug 1194352

Summary:	Stop truncating backtraces
Product:	Red Hat Satellite	Reporter:	Jan Pazdziora <jpazdziora>
Component:	Usability	Assignee:	Ivan Necas <inecas>
Status:	CLOSED ERRATA	QA Contact:	jcallaha
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	6.0.8	CC:	bbuckingham, bkearney, cwelton, inecas, sthirugn
Target Milestone:	Unspecified	Keywords:	Triaged
Target Release:	Unused
Hardware:	Unspecified
OS:	Unspecified
URL:	http://projects.theforeman.org/issues/10713
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2016-07-27 08:48:47 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Jan Pazdziora 2015-02-19 15:52:39 UTC

Description of problem:

In the rare case when an error happens in code which is not foreman's, WebUI only shows very few lines of backtrace, even if the problem is in katello or dynflow. The backtrace should not claim it shows "Full trace" if it does not.

Version-Release number of selected component (if applicable):

Satellite 6.0.8

How reproducible:

Deterministic.

Steps to Reproduce:
1. Have situation when application fails in katello.
2. Check the backtrace shown on the "Oops, we're sorry but something went wrong" page.

Actual results:

Just backtrace from foreman, it seems.

Expected results:

Complete backtrace.

Additional info:

Alternatively, the page should point the user to the whole backtrace to be found in /var/log/foreman/production.log.

Comment 1 RHEL Program Management 2015-02-20 00:59:56 UTC

Since this issue was entered in Red Hat Bugzilla, the release flag has been
set to ? to ensure that it is properly evaluated for this release.

Comment 3 Ivan Necas 2015-06-05 10:12:08 UTC

Created redmine issue http://projects.theforeman.org/issues/10713 from this bug

Comment 4 Ivan Necas 2015-06-05 10:24:02 UTC

Proposed fix https://github.com/theforeman/foreman/pull/2438

Comment 5 Ivan Necas 2015-06-09 15:15:26 UTC

Merged in upstream, will be part of Foreman 1.9

Comment 8 Tazim Kolhar 2016-04-05 04:29:53 UTC

Hi,

   please provide verification steps for :
   1. Have situation when application fails in katello.
   (Can please give example here)
 
   2. Check the backtrace shown on the "Oops, we're sorry but something went    
   wrong" page.

Thanks and Regards,
Tazim

Comment 9 Ivan Necas 2016-04-05 11:21:47 UTC

1. configure the satellite to use external ldap authentication
2. simulate the satellite can't reach the ldap (as simply as upading the /etc/hosts on the machine to use some fake ip for the ldap server
3. try to login

The reqeust should fail, but one should be able to get the backtrace of the error in /var/log/foreman/production.log

Comment 11 jcallaha 2016-04-26 19:24:52 UTC

Verified in Satellite 6.2 Beta Snap 9 Compose 2.

A full backtrace is now provided in the Errors tab of tasks with errors.

Comment 13 errata-xmlrpc 2016-07-27 08:48:47 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2016:1500