Bug 1223911

Summary: Service : clicking on request with orphaned template shows error
Product: Red Hat CloudForms Management Engine Reporter: Shveta <sshveta>
Component: UI - OPSAssignee: Lucy Fu <lufu>
Status: CLOSED ERRATA QA Contact: Jeff Teehan <jteehan>
Severity: medium Docs Contact:
Priority: high    
Version: 5.4.0CC: cpelland, dajohnso, gmccullo, hkataria, jhardy, mfalesni, mpovolny, nachandr, obarenbo
Target Milestone: GA   
Target Release: 5.5.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: 5.5.0.3 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2015-12-08 13:11:24 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
err none

Description Shveta 2015-05-21 16:53:19 UTC
Created attachment 1028290 [details]
err

Description of problem:


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. create a catalog item and order service
2. Once the request is provisioned , delete provider
3. Now click on the request on Request page . Shows error

Actual results:


Expected results:


Additional info:


Logs 
========================
[----] I, [2015-05-21T12:50:42.227733 #12448:72be9c]  INFO -- :   Rendered miq_request/show.html.haml within layouts/application (18.3ms)
[----] F, [2015-05-21T12:50:42.228011 #12448:72be9c] FATAL -- : Error caught: [MiqException::MiqVmError] VM/Template <damnSmallLinux> with Id: <690> is orphaned and cannot be used with provisioning.
/var/www/miq/vmdb/app/models/miq_provision_virt_workflow.rb:646:in `get_source_and_targets'
/var/www/miq/vmdb/app/models/miq_provision_infra_workflow.rb:32:in `get_source_and_targets'
/var/www/miq/vmdb/app/models/miq_provision_virt_workflow.rb:631:in `get_source_vm'
/var/www/miq/vmdb/app/models/miq_provision_virt_workflow.rb:990:in `source_type'
/var/www/miq/vmdb/app/models/miq_request_workflow.rb:700:in `block in dialog_name_from_automate'
/var/www/miq/vmdb/app/models/miq_request_workflow.rb:700:in `each'
/var/www/miq/vmdb/app/models/miq_request_workflow.rb:700:in `dialog_name_from_automate'
/var/www/miq/vmdb/app/models/miq_provision_virt_workflow.rb:49:in `dialog_name_from_automate'
/var/www/miq/vmdb/app/models/miq_provision_infra_workflow.rb:54:in `dialog_name_from_automate'
/var/www/miq/vmdb/app/models/miq_provision_vmware_workflow.rb:19:in `dialog_name_from_automate'
/var/www/miq/vmdb/app/models/miq_request_workflow.rb:654:in `get_dialogs'
/var/www/miq/vmdb/app/models/miq_provision_virt_workflow.rb:27:in `initialize'
/var/www/miq/vmdb/app/views/miq_request/_request.html.haml:137:in `new'
/var/www/miq/vmdb/app/views/miq_request/_request.html.haml:137:in `_app_views_miq_request__request_html_haml__2533077197833401874_56032460'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/template.rb:145:in `block in render'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications.rb:125:in `instrument'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/template.rb:143:in `render'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/partial_renderer.rb:265:in `render_partial'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/partial_renderer.rb:238:in `block in render'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/abstract_renderer.rb:38:in `block in instrument'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications.rb:123:in `block in instrument'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications/instrumenter.rb:20:in `instrument'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications.rb:123:in `instrument'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/abstract_renderer.rb:38:in `instrument'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/partial_renderer.rb:237:in `render'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/renderer.rb:41:in `render_partial'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/renderer.rb:15:in `render'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/helpers/rendering_helper.rb:24:in `render'
/opt/rh/cfme-gemset/bundler/gems/jquery-rjs-33e0fc1c0b25/lib/jquery-rjs/rendering.rb:8:in `render_with_update'
/opt/rh/cfme-gemset/gems/haml-4.0.6/lib/haml/helpers/action_view_mods.rb:10:in `block in render_with_haml'
/opt/rh/cfme-gemset/gems/haml-4.0.6/lib/haml/helpers.rb:89:in `non_haml'
/opt/rh/cfme-gemset/gems/haml-4.0.6/lib/haml/helpers/action_view_mods.rb:10:in `render_with_haml'
/var/www/miq/vmdb/app/views/miq_request/show.html.haml:4:in `_app_views_miq_request_show_html_haml___1897306783011328290_55939740'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/template.rb:145:in `block in render'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications.rb:125:in `instrument'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/template.rb:143:in `render'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/template_renderer.rb:47:in `block (2 levels) in render_template'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/abstract_renderer.rb:38:in `block in instrument'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications.rb:123:in `block in instrument'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications/instrumenter.rb:20:in `instrument'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications.rb:123:in `instrument'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/abstract_renderer.rb:38:in `instrument'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/template_renderer.rb:46:in `block in render_template'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/template_renderer.rb:54:in `render_with_layout'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/template_renderer.rb:45:in `render_template'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/template_renderer.rb:18:in `render'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/renderer.rb:36:in `render_template'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/renderer.rb:17:in `render'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/abstract_controller/rendering.rb:110:in `_render_template'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/streaming.rb:225:in `_render_template'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/abstract_controller/rendering.rb:103:in `render_to_body'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/renderers.rb:28:in `render_to_body'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/compatibility.rb:50:in `render_to_body'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/abstract_controller/rendering.rb:88:in `render'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/rendering.rb:16:in `render'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/instrumentation.rb:40:in `block (2 levels) in render'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/core_ext/benchmark.rb:5:in `block in ms'
/opt/rh/ruby200/root/usr/share/ruby/benchmark.rb:296:in `realtime'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/core_ext/benchmark.rb:5:in `ms'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/instrumentation.rb:40:in `block in render'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/instrumentation.rb:83:in `cleanup_view_runtime'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activerecord/lib/active_record/railties/controller_runtime.rb:24:in `cleanup_view_runtime'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/instrumentation.rb:39:in `render'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/implicit_render.rb:10:in `default_render'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/implicit_render.rb:5:in `send_action'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/abstract_controller/base.rb:167:in `process_action'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/rendering.rb:10:in `process_action'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/abstract_controller/callbacks.rb:18:in `block in process_action'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/callbacks.rb:568:in `_run__3880705854774621141__process_action__1333477718796495253__callbacks'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/callbacks.rb:405:in `__run_callback'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/callbacks.rb:385:in `_run_process_action_callbacks'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/callbacks.rb:81:in `run_callbacks'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/abstract_controller/callbacks.rb:17:in `process_action'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/rescue.rb:29:in `process_action'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/instrumentation.rb:30:in `block in process_action'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications.rb:123:in `block in instrument'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications/instrumenter.rb:20:in `instrument'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications.rb:123:in `instrument'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/instrumentation.rb:29:in `process_action'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/params_wrapper.rb:207:in `process_action'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activerecord/lib/active_record/railties/controller_runtime.rb:18:in `process_action'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/abstract_controller/base.rb:121:in `process'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/abstract_controller/rendering.rb:45:in `process'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal.rb:203:in `dispatch'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/rack_delegation.rb:14:in `dispatch'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal.rb:246:in `block in action'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/routing/route_set.rb:73:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/routing/route_set.rb:73:in `dispatch'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/routing/route_set.rb:36:in `call'
/opt/rh/cfme-gemset/gems/journey-1.0.4/lib/journey/router.rb:68:in `block in call'
/opt/rh/cfme-gemset/gems/journey-1.0.4/lib/journey/router.rb:56:in `each'
/opt/rh/cfme-gemset/gems/journey-1.0.4/lib/journey/router.rb:56:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/routing/route_set.rb:608:in `call'
/opt/rh/cfme-gemset/gems/rack-cache-1.2/lib/rack/cache/context.rb:136:in `forward'
/opt/rh/cfme-gemset/gems/rack-cache-1.2/lib/rack/cache/context.rb:245:in `fetch'
/opt/rh/cfme-gemset/gems/rack-cache-1.2/lib/rack/cache/context.rb:185:in `lookup'
/opt/rh/cfme-gemset/gems/rack-cache-1.2/lib/rack/cache/context.rb:66:in `call!'
/opt/rh/cfme-gemset/gems/rack-cache-1.2/lib/rack/cache/context.rb:51:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/best_standards_support.rb:17:in `call'
/opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/etag.rb:23:in `call'
/opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/conditionalget.rb:25:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/head.rb:14:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/params_parser.rb:21:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/flash.rb:242:in `call'
/opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/session/abstract/id.rb:210:in `context'
/opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/session/abstract/id.rb:205:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/cookies.rb:341:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activerecord/lib/active_record/query_cache.rb:64:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activerecord/lib/active_record/connection_adapters/abstract/connection_pool.rb:479:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/callbacks.rb:28:in `block in call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/callbacks.rb:405:in `_run__3657929467668786626__call__2315888299186890213__callbacks'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/callbacks.rb:405:in `__run_callback'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/callbacks.rb:385:in `_run_call_callbacks'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/callbacks.rb:81:in `run_callbacks'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/callbacks.rb:27:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/remote_ip.rb:31:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/debug_exceptions.rb:16:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/show_exceptions.rb:56:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/rack/logger.rb:32:in `call_app'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/rack/logger.rb:18:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/request_id.rb:22:in `call'
/opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/methodoverride.rb:21:in `call'
/opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/runtime.rb:17:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/cache/strategy/local_cache.rb:72:in `call'
/opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/lock.rb:15:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/static.rb:63:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/engine.rb:484:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/application.rb:231:in `call'
/opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/content_length.rb:14:in `call'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/rack/log_tailer.rb:17:in `call'
/opt/rh/ruby200/root/usr/share/gems/gems/thin-1.3.1/lib/thin/connection.rb:80:in `block in pre_process'
/opt/rh/ruby200/root/usr/share/gems/gems/thin-1.3.1/lib/thin/connection.rb:78:in `catch'
/opt/rh/ruby200/root/usr/share/gems/gems/thin-1.3.1/lib/thin/connection.rb:78:in `pre_process'
/opt/rh/ruby200/root/usr/share/gems/gems/thin-1.3.1/lib/thin/connection.rb:53:in `process'
/opt/rh/ruby200/root/usr/share/gems/gems/thin-1.3.1/lib/thin/connection.rb:38:in `receive_data'
/opt/rh/ruby200/root/usr/share/gems/gems/eventmachine-1.0.7/lib/eventmachine.rb:187:in `run_machine'
/opt/rh/ruby200/root/usr/share/gems/gems/eventmachine-1.0.7/lib/eventmachine.rb:187:in `run'
/opt/rh/ruby200/root/usr/share/gems/gems/thin-1.3.1/lib/thin/backends/base.rb:61:in `start'
/opt/rh/ruby200/root/usr/share/gems/gems/thin-1.3.1/lib/thin/server.rb:159:in `start'
/opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/handler/thin.rb:13:in `run'
/opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/server.rb:268:in `start'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/commands/server.rb:70:in `start'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/commands.rb:55:in `block in <top (required)>'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/commands.rb:50:in `tap'
/opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/commands.rb:50:in `<top (required)>'
script/rails:6:in `require'
script/rails:6:in `<main>'

Comment 2 Greg McCullough 2015-05-22 16:10:51 UTC
Lucy - This is the same root cause as Bug 1210541 just in different area of the UI.  The work you doing should correct both.  Let's keep this ticket open to make sure we validate this use case as well.

Comment 3 Dan Clarizio 2015-06-10 16:12:35 UTC
*** Bug 1229727 has been marked as a duplicate of this bug. ***

Comment 6 Jeff Teehan 2015-12-02 20:11:36 UTC
Tested on 5.5.0.13 using https://10.16.6.225/miq_request/show/1202r3

Created a Service item to provision a VM on Azure.  After is completed successfully, I removed the provider.  When I clicked to the request from the Requests page, the form loaded properly.

Moving to Verified.

Comment 8 errata-xmlrpc 2015-12-08 13:11:24 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2015:2551