Red Hat Bugzilla – Bug 1223911
Service : clicking on request with orphaned template shows error
Last modified: 2015-12-08 08:11:24 EST
Created attachment 1028290 [details] err Description of problem: Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1. create a catalog item and order service 2. Once the request is provisioned , delete provider 3. Now click on the request on Request page . Shows error Actual results: Expected results: Additional info: Logs ======================== [----] I, [2015-05-21T12:50:42.227733 #12448:72be9c] INFO -- : Rendered miq_request/show.html.haml within layouts/application (18.3ms) [----] F, [2015-05-21T12:50:42.228011 #12448:72be9c] FATAL -- : Error caught: [MiqException::MiqVmError] VM/Template <damnSmallLinux> with Id: <690> is orphaned and cannot be used with provisioning. /var/www/miq/vmdb/app/models/miq_provision_virt_workflow.rb:646:in `get_source_and_targets' /var/www/miq/vmdb/app/models/miq_provision_infra_workflow.rb:32:in `get_source_and_targets' /var/www/miq/vmdb/app/models/miq_provision_virt_workflow.rb:631:in `get_source_vm' /var/www/miq/vmdb/app/models/miq_provision_virt_workflow.rb:990:in `source_type' /var/www/miq/vmdb/app/models/miq_request_workflow.rb:700:in `block in dialog_name_from_automate' /var/www/miq/vmdb/app/models/miq_request_workflow.rb:700:in `each' /var/www/miq/vmdb/app/models/miq_request_workflow.rb:700:in `dialog_name_from_automate' /var/www/miq/vmdb/app/models/miq_provision_virt_workflow.rb:49:in `dialog_name_from_automate' /var/www/miq/vmdb/app/models/miq_provision_infra_workflow.rb:54:in `dialog_name_from_automate' /var/www/miq/vmdb/app/models/miq_provision_vmware_workflow.rb:19:in `dialog_name_from_automate' /var/www/miq/vmdb/app/models/miq_request_workflow.rb:654:in `get_dialogs' /var/www/miq/vmdb/app/models/miq_provision_virt_workflow.rb:27:in `initialize' /var/www/miq/vmdb/app/views/miq_request/_request.html.haml:137:in `new' /var/www/miq/vmdb/app/views/miq_request/_request.html.haml:137:in `_app_views_miq_request__request_html_haml__2533077197833401874_56032460' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/template.rb:145:in `block in render' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications.rb:125:in `instrument' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/template.rb:143:in `render' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/partial_renderer.rb:265:in `render_partial' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/partial_renderer.rb:238:in `block in render' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/abstract_renderer.rb:38:in `block in instrument' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications.rb:123:in `block in instrument' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications/instrumenter.rb:20:in `instrument' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications.rb:123:in `instrument' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/abstract_renderer.rb:38:in `instrument' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/partial_renderer.rb:237:in `render' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/renderer.rb:41:in `render_partial' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/renderer.rb:15:in `render' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/helpers/rendering_helper.rb:24:in `render' /opt/rh/cfme-gemset/bundler/gems/jquery-rjs-33e0fc1c0b25/lib/jquery-rjs/rendering.rb:8:in `render_with_update' /opt/rh/cfme-gemset/gems/haml-4.0.6/lib/haml/helpers/action_view_mods.rb:10:in `block in render_with_haml' /opt/rh/cfme-gemset/gems/haml-4.0.6/lib/haml/helpers.rb:89:in `non_haml' /opt/rh/cfme-gemset/gems/haml-4.0.6/lib/haml/helpers/action_view_mods.rb:10:in `render_with_haml' /var/www/miq/vmdb/app/views/miq_request/show.html.haml:4:in `_app_views_miq_request_show_html_haml___1897306783011328290_55939740' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/template.rb:145:in `block in render' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications.rb:125:in `instrument' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/template.rb:143:in `render' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/template_renderer.rb:47:in `block (2 levels) in render_template' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/abstract_renderer.rb:38:in `block in instrument' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications.rb:123:in `block in instrument' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications/instrumenter.rb:20:in `instrument' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications.rb:123:in `instrument' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/abstract_renderer.rb:38:in `instrument' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/template_renderer.rb:46:in `block in render_template' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/template_renderer.rb:54:in `render_with_layout' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/template_renderer.rb:45:in `render_template' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/template_renderer.rb:18:in `render' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/renderer.rb:36:in `render_template' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_view/renderer/renderer.rb:17:in `render' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/abstract_controller/rendering.rb:110:in `_render_template' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/streaming.rb:225:in `_render_template' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/abstract_controller/rendering.rb:103:in `render_to_body' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/renderers.rb:28:in `render_to_body' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/compatibility.rb:50:in `render_to_body' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/abstract_controller/rendering.rb:88:in `render' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/rendering.rb:16:in `render' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/instrumentation.rb:40:in `block (2 levels) in render' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/core_ext/benchmark.rb:5:in `block in ms' /opt/rh/ruby200/root/usr/share/ruby/benchmark.rb:296:in `realtime' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/core_ext/benchmark.rb:5:in `ms' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/instrumentation.rb:40:in `block in render' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/instrumentation.rb:83:in `cleanup_view_runtime' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activerecord/lib/active_record/railties/controller_runtime.rb:24:in `cleanup_view_runtime' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/instrumentation.rb:39:in `render' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/implicit_render.rb:10:in `default_render' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/implicit_render.rb:5:in `send_action' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/abstract_controller/base.rb:167:in `process_action' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/rendering.rb:10:in `process_action' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/abstract_controller/callbacks.rb:18:in `block in process_action' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/callbacks.rb:568:in `_run__3880705854774621141__process_action__1333477718796495253__callbacks' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/callbacks.rb:405:in `__run_callback' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/callbacks.rb:385:in `_run_process_action_callbacks' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/callbacks.rb:81:in `run_callbacks' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/abstract_controller/callbacks.rb:17:in `process_action' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/rescue.rb:29:in `process_action' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/instrumentation.rb:30:in `block in process_action' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications.rb:123:in `block in instrument' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications/instrumenter.rb:20:in `instrument' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/notifications.rb:123:in `instrument' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/instrumentation.rb:29:in `process_action' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/params_wrapper.rb:207:in `process_action' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activerecord/lib/active_record/railties/controller_runtime.rb:18:in `process_action' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/abstract_controller/base.rb:121:in `process' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/abstract_controller/rendering.rb:45:in `process' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal.rb:203:in `dispatch' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal/rack_delegation.rb:14:in `dispatch' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_controller/metal.rb:246:in `block in action' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/routing/route_set.rb:73:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/routing/route_set.rb:73:in `dispatch' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/routing/route_set.rb:36:in `call' /opt/rh/cfme-gemset/gems/journey-1.0.4/lib/journey/router.rb:68:in `block in call' /opt/rh/cfme-gemset/gems/journey-1.0.4/lib/journey/router.rb:56:in `each' /opt/rh/cfme-gemset/gems/journey-1.0.4/lib/journey/router.rb:56:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/routing/route_set.rb:608:in `call' /opt/rh/cfme-gemset/gems/rack-cache-1.2/lib/rack/cache/context.rb:136:in `forward' /opt/rh/cfme-gemset/gems/rack-cache-1.2/lib/rack/cache/context.rb:245:in `fetch' /opt/rh/cfme-gemset/gems/rack-cache-1.2/lib/rack/cache/context.rb:185:in `lookup' /opt/rh/cfme-gemset/gems/rack-cache-1.2/lib/rack/cache/context.rb:66:in `call!' /opt/rh/cfme-gemset/gems/rack-cache-1.2/lib/rack/cache/context.rb:51:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/best_standards_support.rb:17:in `call' /opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/etag.rb:23:in `call' /opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/conditionalget.rb:25:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/head.rb:14:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/params_parser.rb:21:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/flash.rb:242:in `call' /opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/session/abstract/id.rb:210:in `context' /opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/session/abstract/id.rb:205:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/cookies.rb:341:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activerecord/lib/active_record/query_cache.rb:64:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activerecord/lib/active_record/connection_adapters/abstract/connection_pool.rb:479:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/callbacks.rb:28:in `block in call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/callbacks.rb:405:in `_run__3657929467668786626__call__2315888299186890213__callbacks' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/callbacks.rb:405:in `__run_callback' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/callbacks.rb:385:in `_run_call_callbacks' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/callbacks.rb:81:in `run_callbacks' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/callbacks.rb:27:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/remote_ip.rb:31:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/debug_exceptions.rb:16:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/show_exceptions.rb:56:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/rack/logger.rb:32:in `call_app' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/rack/logger.rb:18:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/request_id.rb:22:in `call' /opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/methodoverride.rb:21:in `call' /opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/runtime.rb:17:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/activesupport/lib/active_support/cache/strategy/local_cache.rb:72:in `call' /opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/lock.rb:15:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/actionpack/lib/action_dispatch/middleware/static.rb:63:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/engine.rb:484:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/application.rb:231:in `call' /opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/content_length.rb:14:in `call' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/rack/log_tailer.rb:17:in `call' /opt/rh/ruby200/root/usr/share/gems/gems/thin-1.3.1/lib/thin/connection.rb:80:in `block in pre_process' /opt/rh/ruby200/root/usr/share/gems/gems/thin-1.3.1/lib/thin/connection.rb:78:in `catch' /opt/rh/ruby200/root/usr/share/gems/gems/thin-1.3.1/lib/thin/connection.rb:78:in `pre_process' /opt/rh/ruby200/root/usr/share/gems/gems/thin-1.3.1/lib/thin/connection.rb:53:in `process' /opt/rh/ruby200/root/usr/share/gems/gems/thin-1.3.1/lib/thin/connection.rb:38:in `receive_data' /opt/rh/ruby200/root/usr/share/gems/gems/eventmachine-1.0.7/lib/eventmachine.rb:187:in `run_machine' /opt/rh/ruby200/root/usr/share/gems/gems/eventmachine-1.0.7/lib/eventmachine.rb:187:in `run' /opt/rh/ruby200/root/usr/share/gems/gems/thin-1.3.1/lib/thin/backends/base.rb:61:in `start' /opt/rh/ruby200/root/usr/share/gems/gems/thin-1.3.1/lib/thin/server.rb:159:in `start' /opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/handler/thin.rb:13:in `run' /opt/rh/cfme-gemset/gems/rack-1.4.5/lib/rack/server.rb:268:in `start' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/commands/server.rb:70:in `start' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/commands.rb:55:in `block in <top (required)>' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/commands.rb:50:in `tap' /opt/rh/cfme-gemset/bundler/gems/rails-4842a8377644/railties/lib/rails/commands.rb:50:in `<top (required)>' script/rails:6:in `require' script/rails:6:in `<main>'
Lucy - This is the same root cause as Bug 1210541 just in different area of the UI. The work you doing should correct both. Let's keep this ticket open to make sure we validate this use case as well.
*** Bug 1229727 has been marked as a duplicate of this bug. ***
Tested on 5.5.0.13 using https://10.16.6.225/miq_request/show/1202r3 Created a Service item to provision a VM on Azure. After is completed successfully, I removed the provider. When I clicked to the request from the Requests page, the form loaded properly. Moving to Verified.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2015:2551