Bug 124180
| Summary: | xsane identifies but fails to work with HP scanjet 6200C USB flatbed scanner | ||||||
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| Product: | [Fedora] Fedora | Reporter: | Matthew Bandy <bugzilla> | ||||
| Component: | sane-backends | Assignee: | Tim Waugh <twaugh> | ||||
| Status: | CLOSED RAWHIDE | QA Contact: | |||||
| Severity: | medium | Docs Contact: | |||||
| Priority: | medium | ||||||
| Version: | 2 | CC: | armijn, rlocke | ||||
| Target Milestone: | --- | ||||||
| Target Release: | --- | ||||||
| Hardware: | i386 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2004-06-28 09:33:21 UTC | Type: | --- | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
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Description
Matthew Bandy
2004-05-24 16:31:29 UTC
Does switching the scanner off and then on help? No, it's not that easy, unfortunately. The problem persists. Unplugging it and plugging it back in produces the following error. [inti@atacama] tail /var/log/messages May 24 09:55:11 localhost kernel: usb 1-1: new full speed USB device using address 3 May 24 09:55:20 localhost kernel: usb 1-1: control timeout on ep0out By the way, this same bug seems to have been reported in th fedora forum, though there is no fix there, or even a real diagnosis. http://www.fedoraforum.org/forum/showthread.php?s=&threadid=2270 Also, I found a report of something similar in the fedora test list archives. Again, no solution. http://www.redhat.com/archives/fedora-test-list/2004-March/msg00949.html Thanks for responding so quickly! Matt Same problem here. XSane responds _very_ slow and outputs a 'Failed to start scanner. End of file reached' message after 5-10 minutes. Same problem here. The scanner is a Hewlett Packard ScanJet 6300C. Xsane fail to communicate with the scanner after having correctly identified it. Xsane responds Error during read: Error during device I/O. The same thing with a ScanJet 5200C (worked fine on FC1). I get a "Error during read: Error during device I/O." and the following shows up in /var/log/messages: Jun 2 18:22:42 phaal kernel: usbfs: USBDEVFS_BULK failed dev 4 ep 0x81 len 4096 ret -108 I just tried the latest version of sane-backends from the SANE CVS repository and got it working. This problem seems to be have been fixed there about two months ago. At least I can scan again with my 5200C, but I would definitely appreciate an update in RPM format so I can install it on more machines:D Excellent news that this is fixed in CVS. But we're obviously not going to ship a random CVS snapshot. :-) See if you can look through the changelog to identify the particular change that fixed the problem. I'm afraid I don't have the hardware to do testing myself. Apparently we are dealing with several bugs. Armijn's error messages were different from the ones I was getting. I just compiled the latest sane-backends cvs source and tried it, with exactly the same results as described in the original bug report. So either the bug is not in sane-backends, or it has not yet been fixed there. The relevant line from the sane-backends 1.0.14 changelog is: 2004-03-27 Peter Kirchgessner <peter> * backend/hp.c, hp-scl.c, hp.h, doc/sane-hp.man, doc-descriptions/hp.desc: Fix problem with USB-connections on Linux 2.6.x. Add environment SANE_HP_KEPPOPEN... and don't close connections for USB. However, again, this has not fixed the bug I reported here, though apparently it fixed the problem Armijn was having. Matt OK, I grabbed a few files from the SANE CVS that were marked with "Keep USB-connection open (was problem with Linux 2.6.x)", patched the sane-backends-1.0.13 tarball, rebuilt the RPM, installed it. It worked, but scanimage doesn't see my scanner anymore. It might actually be better to make an RPM for 1.0.14 (released a month ago, with this fix) and release that instead of patching 1.0.13 (right?). Anyway, I will attach a patch anyway... Created attachment 100801 [details]
patch for sane-backends 1.0.13, ripped from SANE CVS, has some issues though...
Hmm, forget what I said about scanimage, because it works just fine now, probably some PEBKAC on my side. If these are two different bugs, I guess this report should be split? Yes, ideally: one bug per report. :-) To be honest it had slipped my noticed that sane-backends-1.0.14 had been released. I'll update rawhide so we can give it some testing, and it's certainly the kind of package that a update could be done for without too much trouble. Problem Comment #4 is solved by patch from Comment #13. Scanner HP6300C by USB work OK. Hmm, that's weird as I can make previews now, but sometimes I can't scan, especially after waiting a little while between making a preview and the final scan (a few minutes), I get timeouts and can't make previews anymore, unless I disconnect the scanner and turn it off. I used the patch I submitted earlier. So, *be warned* if you want to use the patch and it's best to wait for an official update! I am having the same problem as described in Comment #4 on an HP 6350 attached via USB. I found the packages: sane-backends-1.0.14-1.i386.rpm xsane-0.92-11.i386.rpm sane-frontends-1.0.12-1.i386.rpm xsane-gimp-0.92-11.i386.rpm under the development tree and wanted to report that they seem to have resolved the problem for me under FC2. I have scanned the needed four pages to "Save" as tiff under xsane.... So is it okay to close this as RAWHIDE now? |