Bug 1258595

Summary:	[Docs] Add sync status help in troubleshooting section for tech-preview
Product:	Red Hat Quickstart Cloud Installer	Reporter:	Thom Carlin <tcarlin>
Component:	doc-Technical_Notes	Assignee:	Julie <juwu>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Thom Carlin <tcarlin>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	1.0	CC:	adahms, bthurber, jlabocki, jmatthew, juwu
Target Milestone:	beta	Keywords:	Triaged
Target Release:	1.0
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2015-10-09 03:43:30 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Thom Carlin 2015-08-31 18:23:25 UTC

Description of problem:

For tech preview, the user *should* click the "View Content Sync Status" hyperlink, then "Expand All" and review the details.

For "Failed to download x package(s)" and "Sync Complete", options include resync'ing the content manually (see Sat6 documentation).  If the Red Hat content persists in not resync'ing, file a GSS case.

Version-Release number of selected component (if applicable):

Tech preview 4

How reproducible:

When errors occur in sync

Steps to Reproduce:
1.
2.
3.

Actual results:


Expected results:


Additional info:

Comment 1 John Matthews 2015-08-31 18:27:45 UTC

Let's place an entry in a troubleshooting section of the install guide.

If a deployment fails have the user check the sync status for all repos, if they see one has a failed package, instruct them to manually perform a re-sync and once all the packages are synced successfully to perform a new deployment.

Comment 3 Thom Carlin 2015-09-01 20:11:10 UTC

Verified in latest spin of docs

Comment 4 Andrew Dahms 2015-10-09 03:43:30 UTC

These changes are now live on the Customer Portal.

Closing.