Bug 1258595 - [Docs] Add sync status help in troubleshooting section for tech-preview
Summary: [Docs] Add sync status help in troubleshooting section for tech-preview
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Quickstart Cloud Installer
Classification: Red Hat
Component: doc-Technical_Notes
Version: 1.0
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: beta
: 1.0
Assignee: Julie
QA Contact: Thom Carlin
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2015-08-31 18:23 UTC by Thom Carlin
Modified: 2016-04-29 16:23 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2015-10-09 03:43:30 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 1258596 0 unspecified CLOSED [RFE] On repo with "Failed to download x package(s)", give ability to resync repo 2021-02-22 00:41:40 UTC

Internal Links: 1258596

Description Thom Carlin 2015-08-31 18:23:25 UTC 
Description of problem:

For tech preview, the user *should* click the "View Content Sync Status" hyperlink, then "Expand All" and review the details.

For "Failed to download x package(s)" and "Sync Complete", options include resync'ing the content manually (see Sat6 documentation).  If the Red Hat content persists in not resync'ing, file a GSS case.

Version-Release number of selected component (if applicable):

Tech preview 4

How reproducible:

When errors occur in sync

Steps to Reproduce:
1.
2.
3.

Actual results:


Expected results:


Additional info:
Comment 1 John Matthews 2015-08-31 18:27:45 UTC 
Let's place an entry in a troubleshooting section of the install guide.

If a deployment fails have the user check the sync status for all repos, if they see one has a failed package, instruct them to manually perform a re-sync and once all the packages are synced successfully to perform a new deployment.
Comment 3 Thom Carlin 2015-09-01 20:11:10 UTC 
Verified in latest spin of docs
Comment 4 Andrew Dahms 2015-10-09 03:43:30 UTC 
These changes are now live on the Customer Portal.

Closing.
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